Reviews (371)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, extensive features, and top-notch customer support. It's praised for seamlessly integrating with Shopify, enhancing store speed, and compatibility with various themes. The support team is noted for their quick and effective problem-solving. Many credit the app with boosting conversion rates and resolving conflicts with other apps. Despite its robust features, it's lightweight and affordable, with a good range of features even on the free plan.

July 6, 2023

Excellent work! We've installed the app recently on our Shopify shop. The team of the application was very responsive and supportive to resolve encountered issues even during holidays! Thank you very much, guys, for your help and great features!

Hwisel EV
Canada
6 days using the app
July 8, 2023

I've been looking for a ap like this for months and I'm soooo happy I finally found one! Thought I was going to have to get this function into my shop - but thanks to them this app is sooo easy to use and staff response responds exteremely fast!

Jupe De Abby
United States
2 days using the app
July 6, 2023

The way of adding label or badge is very intuitive, and the setting is also very easy. The problems encountered can be responded immediately, and the time spent on solving them is very fast, which feels very efficient.
The cost is acceptable, just enough for the sliver plan. Although divided into different plans to meet different needs, as a user, I still hope that one upgrade can have all the functions, and most apps are also provided in this way. This way is more popular and attractive, otherwise, a different product will be preferred.

Newking Store
Belgium
27 days using the app
October 10, 2023

Fast response and quick solving for any issue happened

Maryam Khadijah
Malaysia
8 months using the app
October 4, 2023

Really good so far and the live chat support is quick and really helpful

Ickle Bubba
United Kingdom
5 months using the app
August 10, 2023

The experience is extremely poor, it was free before and now you need to charge for it. Constantly directing you to subscribe to paid packages. Very few product labels available, most of them require a gold subscription to use. Even if you spend money, there are serious issues with product logos some of which are not displayed. Consulted customer service and got delayed response!

GoplusUS
China
2 months using the app
samita.io replied August 16, 2023

Thanks for spending your time leaving the review.
We are really sorry about the inconvenience. There was a misunderstanding here as we replied to you right after receiving your request email. I suppose This might be sent to your spam folder sometimes.
We also fixed the issue with display product labels.
For other concerns, please contact us at support@samita.io at anytime for a quick assistance

September 7, 2023

Rosie was very helpful in customising the app for me! Highly recommend!

Get That Trend
Ireland
7 months using the app
December 1, 2023

I had some issues with setting custom label, but nice Haley from support helped me immediately, and all is work well now. Perfect app, helped me save so much work and there is some more good features which i will use later. Thank you!

Lerni.sk
Slovakia
About 2 hours using the app
November 15, 2023

Great service and an easy app to use. Second labeler app I've used and this is worth the bucks.

Flowelle | Bloody Good Period Undies
Spain
4 months using the app
November 20, 2023

Very easy interface. Seamless addition for self-designed labels. Customer service was right on point and installed additional fixes/code in no time. Customer service was very friendly and helpful.

Mercado Central NYC
United States
About 11 hours using the app