Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize and apply badges to products, a feature not typically available. It's praised for its user-friendly interface, wide variety of professional labels, and flexibility in label application. Merchants value the diverse templates and the option to upload their own designs. The support team is commended for their efficiency and proactive approach, including assistance with custom label design. Despite some initial compatibility issues, these were quickly resolved. The app is recognized for boosting conversion rates by highlighting popular or discounted items. Despite its extensive features, merchants appreciate its fair pricing.

Edited January 20, 2024

*Update 1/20/2024:
Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled.

Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that.

Orig: (a couple of months ago)
Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues.

Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue.

As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D

LifeTimer International
United States
About 1 month using the app
November 29, 2023

Ultimately we found a better solution, but wanted to let you know that if you do install the app and then uninstall it, the app leaves behind a lot of code within your theme. Just beware of that as you evaluate and use the app.

Hometown Brands
Canada
About 9 hours using the app
Edited July 18, 2019

Great app but I have noticed that all labels no longer display on the product pages. They display on all collections fine.

I have emailed support@boltpromotion.com and also contacted multiple times via the Support tab in the app itself but I have had no reply.

UPDATE: The labels are now displaying again on the product pages.

Zero-G Digital Audio Samples and Soundware
United Kingdom
Over 6 years using the app
June 14, 2019

Hello, we just realized that the app is trying to charge us by 69.99 USD, price that is quite expensive than the showed price in the app store, we are trying to figure out why the app is trying to charge that amount and also will be nice if you have a place where we can handle a ticket - support to talk about this, thanks!

Shapermint
United States
About 1 year using the app
Edited June 7, 2019

We just installed the free trial and it says after the trial the app is $69.99. The pricing above shows that the most expensive plan is $39.99/month. This is pretty deceptive.

Update: They contacted us and told us that there are indeed higher charges for other plans such as the one we're on, but offered to honor the $39.99 price which we appreciate. The app does come with a lot of nice badges and is pretty easy to use. Unfortunately, it doesn't work well with the infinite loading feature of our collection pages; they were unable to resolve it and we've moved on to look for something else.

beadaholique-dev
United States
14 days using the app
November 21, 2017

The app does everything it is supposed to but it is too expensive for the functionality it offers. Drop the price by $10 and it would be better value.

Prestige Prams Uk
United Kingdom
13 days using the app