DECO Product Labels & Badges

DECO Product Labels & Badges

Reviews (855)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting product visibility and sales through customizable badges, labels, and banners on Shopify stores. They praise its user-friendly interface and flexible settings, such as timers for badges and custom labels for promotions. The app is noted for seamless Shopify integration and exceptional customer support, including 24/7 live chat, which merchants find invaluable for real-time assistance.

December 25, 2024

Their developers broke the app 1 week before Christmas and caused major price discrepancies, caused a huge loss in sales and their supports solution was to go buy a different computer and try that. Worst app and even worse support. Don’t give these scammers a penny. Hope they go bankrupt.

Shop Blue Diamond Boutique
United States
2 months using the app
PieLab replied December 26, 2024

Dear Shop Blue Diamond Boutique team,

Thank you for taking a chance on our label app.
For multi-option setup and during the busy season, we highly recommend you turn to PC ...

August 7, 2024

Terrible app. Didnt say anything about max 20 for free version.

urmods
Norway
11 minutes using the app
PieLab replied August 15, 2024

Hi Harald,

We would like to express our heartfelt thank you for your feedback!

Your valuable and insightful feedback help us identify areas where we need to improve, from ...

February 5, 2021

Customer support = 0. I've sent tons of emails to ask for help because some labels do not appear, no answer.

GolfCenter.fr
France
About 4 years using the app
PieLab replied February 6, 2021

We are sorry for this unhappy experience and thank you for reminding us because somehow we haven't received the notification of your given access. We have immediately fixed ...

Edited May 20, 2020

Still haven't managed to get this app to work and installed it on monday.

Support is very very slow and their contact form doesn't work on their website, so had to contact them via Shopify. Hoping they can resolve my issues and get this app working.

Update: App is now working after their help but still haven't been given a reason as to why it wasn't. The labels they have set up are a bit of a ...

Bonjour Baby Showers
United Kingdom
Almost 3 years using the app
PieLab replied June 25, 2020

So sorry for all unhappy experiences with our app. All issues have been fixed now. And we have made a big progress to speed up the support time. Now you are free from worries ...

March 4, 2018

This app is terrible. It doesn't work. I watched the video 3 times and followed directions perfectly. It is not functioning correctly, showing the tag on the wrong products. I have been trying to make this thing work 2 hours. TERRIBLE!

Sportsntees
United States
About 2 months using the app
January 2, 2023

Cette application est beaucoup trop chère, et elle n'est pas du tout complète. La version gratuite n'a aucune utilité, et ne donne pas envie d'upgrader le forfait.

Sia-Jewellery
Belgium
22 days using the app
PieLab replied January 2, 2023

Bonjour, je suis Julie de l'équipe d'assistance DECO.

Merci de nous avoir fait part de vos commentaires et de nous avoir fait part de votre mauvaise expérience, et nous ...

May 27, 2019

How do I cancel the subscription so that no charge is generated?
I think that we should not say that there is a free plan.

Mariscal Moda Hombre
Mexico
7 days using the app
PieLab replied June 4, 2019

Thank for your feed back. Once you confirmed charge you can cancel subscription by remove the app. We offer a free plan and you can see the detail of this plan in product ...

November 2, 2023

After installing the app, product page gallery on mobile devices got frozen and customers couldn't swipe to see more images. After uninstalling the app, this issue got resolved. Looks like the app blocking product page gallery!

My Harmony Tree
United States
2 days using the app
PieLab replied December 6, 2023

Hi Harmony Tree team,

I want to clarify that the issue is coming from theme incompatibility, which means a small component on the product page is incompatible with DECO. ...

May 22, 2019

The description says there is a free plan available but after installation it says something else. You get confronted with a free trial after which you should pay the 14.99 plan when the trial expires. The free plan option is not available.

Poshy Petals
Netherlands
1 day using the app
PieLab replied June 4, 2019

Dear Sir,
Thank for your feed back. We offer a free plan and you can see the detail of this plan in product description. That is just free for shops which have less 10 ...

September 5, 2017

Sorry guys, but not worth the effort.

Label image was visible on random product images
Label text did not change with settings (maybe UI/UX of settings)
Label showed up on product description in some cases
Customer service email reply couldn't determine my name from signature..hmmm. Still using bots to reply?

Daily Urban Store
Hungary
About 10 hours using the app