Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and flexibility in managing and customizing product variants, including image addition. It's particularly beneficial for businesses with complex product lines and customizable offerings. The app integrates well with Shopify stores and various themes. Many commend the customer support team for their quick responses, helpfulness, and assistance with custom development work.

May 11, 2022

I used the app for customized options; however selecting specific products from my store i little hard.

Lofty Charms
United States
Over 1 year using the app
BSS Commerce replied May 17, 2022

We are very sorry that you are not satisfied with our service and we assure you that your complaint would handle in strict and serious ways.

Please check our email: sales@bsscommerce.com. We hope that our team can help you with the problems!

Cheers!

September 8, 2022

This app didn't work out for us however Emma and Pham Ngoc Hoang and Jonas were really helpful in trying to resolve our issues.

Karen Mabon Ltd
United Kingdom
About 2 months using the app
March 23, 2022

App is unavailable. hint:Invalid OAuth callback.---------------------------------------------------------------

Lenses
China
About 2 months using the app
BSS Commerce replied March 23, 2022

Dear,

Kindly receive our sincere apology for your experience.

When we came back to work today, we immediately checked the issue and informed you from our email: sales@bsscommerce.com. The Email title is: "[Product Options by BSS] - Hope you give us a chance to make the app work well for you!"
Can you kindly check and allow us to fix your experience?

Thank you so much.

Best,

Product & Variants Options team.