BSS: Product Variants Options , 166 reviews

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    156
  • 2% of ratings are 4 stars
    3
  • 2% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust product customization features, including image addition for each variant and various option styles. It's praised for handling complex product variations and overcoming the 100-variant limit, saving time and money compared to custom solutions. Many commend the customer support team for their responsiveness and dedication to enhancing user experience.

December 10, 2023

The app wasn't so helpful as it did not have the features I needed for my specific business...BUT the service was amazing! thank you Jenna for your patience!!

AYM Camps
South Africa
2 months using the app
BSS Commerce replied December 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

November 13, 2023

Excellent customer service! App needs some more features like effects and other variants for color swatch. Overall 4/5. Customer service 5/5!

PressMark
Finland
3 months using the app
BSS Commerce replied November 20, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

June 22, 2023

For the most part I would recommend this app. It did not work "out of the box" for me, and we had to go back and forth via email to get the features to work (they were very responsive and asked for some admin privileges to get it working).
They did ask me to leave a review in every single email they sent, and continued emailing me to ask for a review long after my problems were fixed. They are one of the few apps that did what I needed for free however, so I guess that's the trade off.

Marigold Sky Studio
Canada
19 days using the app
BSS Commerce replied June 27, 2023

Thank you for your 4★ review!

We're glad to hear that you found the app useful and that our support team was able to help with any issues you encountered.

We are grateful for your support and for taking the time to share your experience.

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