OPTIS Product Options, Variant

OPTIS Product Options, Variant

Reviews (1,386)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to manage complex product variants and options, enhancing business operations and customer satisfaction. Key features like dropdowns, checkboxes, and custom text fields are valued for facilitating extensive product customization. The app's user-friendly interface and seamless Shopify integration make setup easy, while its reliable performance boosts sales and customer engagement. Support is noted for being responsive and proactive.

November 11, 2022

Always fast with their responses and very helpful. Never had an issue with getting help with something, and usually the problem is me not looking hard enough but they still are polite and help without judgment at my mum brain

WildOathCollective
Australia
About 2 years using the app
OPTIS (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited May 6, 2022

Wir verkaufen Farben mit vielen Gebindegrößen, Farbtönen, Zusätzen usw.
Diese APP ist für uns Optimal. Eine Support anfrage wurde Schnell bearbeitet und eine Korrektur in unserem Webshop kostenfrei durchgeführt.
Dazu nochmals Danke an Emma und an den Techniker Phạm Ngọc Hoàng.
Top
We sell paints in many pack sizes, shades, additives, etc.
This app is optimal for us. A support request was processed quickly and a correction was made in our web shop free of charge.
Thanks again to Emma and the technician Phạm Ngọc Hoàng.
Top

Baustoff-ZENTRALE - WSC GmbH
Austria
About 2 years using the app
OPTIS (by BSS Commerce) replied May 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 24, 2022

I had an issue where I had to move a textbox and the development team did it perfectly and in a timely way too. Great app

Saxilrow
United Kingdom
About 2 years using the app
November 23, 2022

A solid app. Enough flexibility to be a regular fixture in various promotional activities but also intuitive to use once some familiarity is developed. We've seen no bugs or flaws so far.

Will Leather Goods
United States
About 2 years using the app
OPTIS (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 9, 2022

Switched from a different app to this one and LOVE it! Integrates with the font and style of my theme unlike other apps. Wonderful customer service that helped immediately with integration into my purchased theme. Works great! Keep up the good work :)

MrsCopyCat
United States
About 2 years using the app
OPTIS (by BSS Commerce) replied May 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 7, 2023

A big shout out to Joy Nguyen and Nguyen The Huy who solved my issue! I had some incompatibility issues between BSS option app and Pickup app. At first the two apps were not compatible with each other. Then I reached for both dev team of both apps and I received great support from them, especially BSS team! BSS dev team, especially dev Nguyen The Huy exchanged a lot of information about checkout button event and add cart event with the dev team of Pickup app via Joy Nguyen - support agent. Joy is attentive and always caring to my case. Then they do all things about the coding system for my site about the compatibility event and thankfully, it seems working. Though the Pickup app is not totally compatible with BSS option app (due to the another app changing some “action” of form cart page, which leads to null value), dev expert Nguyen The Huy has manually edited code for my only site so that both 2 apps work well at my site. I highly recommend you guys come to reach the support service of this app if you want to have any incompatibility issue and any app issue. Joy then told me to remove the payPal options from product and cart page so that the app run well. Thank you guys so much for your detailed dedication!

CakeBoulevard
United Kingdom
About 2 years using the app
OPTIS (by BSS Commerce) replied January 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited January 6, 2025

UPDATE: Super quick support team. Thank you for removing the watermark, especially in such a quick turnaround.

I was in need of an app to increase my options and flexibility for variants within my store as I found my variants in my theme to not be suitable. So I reached out to the Shopify forum and asked if there was an app available for this.
I was recommended this app Product & Variants Options.

This app at first appears confusing to use because there seems to be a lot of options on the menu on the left hand side.
However, once I’d had my induction call from the team they showed me how easy it is to use the app.

I found that it looks good too. I like the options it gives you within the app for swatches or a drop down menu.

It solves the problem I had.

Jena Nguyen​ is very attentive when it comes to customer service and is more than happy to help you.
If you forget to reply, like I did, she follows up just to make sure everything is ok with you and the app.

UPDATE 01/04/24 - I am still using this app, I ran into a problem where products with drop down menu options weren't being added to the cart for the customer.

I contacted the customer services of the app and they swiftly replied. They apologised, and asked if I would give them a chance to fix the problem before I changed to a different app. Within a couple of short hours I had a reply stating their engineers had fixed the problem. Low and behold, they had! Very pleased with the outcome, the customer service from Jena, and the app. Thank you!

The Silver Stork Company
United Kingdom
Almost 2 years using the app
OPTIS (by BSS Commerce) replied February 23, 2023

Thank you so much for your 5 star rating! We are so pleased to hear that you are have had such a positive experience with our Product & Variants Options app. We are especially glad to know that our app was able to solve the problem you had and that you appreciate the options it gives you for swatches or a drop down menu. It is also great to know that our customer service team was able to help you out and that they provided you with a satisfactory induction call. We are grateful that you would take the time to share your experience with us and other customers. Thank you!

April 14, 2023

Amazing app. Works well for my business and a lot easier to assign to products compared to the MANY that I compared it with. Solid support team, highly recommend!

Tip The Tails
United States
Almost 2 years using the app
OPTIS (by BSS Commerce) replied April 14, 2023

Thank you so much for your 5 star rating! We are glad to hear that our app works well for your business and that you found it easier to assign products to it compared to other apps you examined. It's also a huge plus to know that our support team had a good impression to you. We are continuously working hard to improve our products and services, so your kind words certainly mean a lot to us! Thank you for your support.

November 23, 2022

I use this app to help me provide customers with various options for our custom made products. June & Nguyen were awesome to work with and solved our problem very fast!

Zorian Sports LLC Baseball
United States
Almost 2 years using the app
OPTIS (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 12, 2023

VERY GOOD SUPPORT

Darooon
India
Almost 2 years using the app
OPTIS (by BSS Commerce) replied December 14, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!