OPTIS Product Options, Variant

OPTIS Product Options, Variant

Reviews (1,386)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to manage complex product variants and options, enhancing business operations and customer satisfaction. Key features like dropdowns, checkboxes, and custom text fields are valued for facilitating extensive product customization. The app's user-friendly interface and seamless Shopify integration make setup easy, while its reliable performance boosts sales and customer engagement. Support is noted for being responsive and proactive.

Edited December 4, 2024

A nice easy to use app that does exactly what I need. Customer service attentive and friendly. Very happy with it

Mr Poppins+Co
Australia
Almost 2 years using the app
OPTIS (by BSS Commerce) replied March 3, 2023

Thank you so much for your 5-star rating! We are so glad that you appreciate the app and how it looks and works better than the other options you tried. We are also delighted that you found our design easy to style to your store. Additionally, we value your compliments towards our customer service and technical support teams June Nguyen and Duong Nguyen Duc who worked hard to assist you. We are pleased that you are taking advantage of our tiered plans and are happy to provide you with features only as you need them. Once again, thank you for choosing our app and taking the time to express your feedback.

Edited March 17, 2022

Ottima applicazione, funziona benissimo e risolve il limite delle opzioni che Shopify ha impostato a 3 e delle varianti (che di default sono 100 per prodotto). L'app è nuova ma promette di essere molto utile. Jonas dell'assistenza clienti è sempre molto disponibile! Excellent application, it works great and solves the limit of the options that Shopify has set to 3 and of the variants (which by default are 100 per product). The app is new but promises to be very useful. Jonas from customer support is always very helpful!

MOOD HOME DI DOMENICO MANNO
Italy
Over 1 year using the app
OPTIS (by BSS Commerce) replied March 21, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

November 18, 2022

The app is great and I can recommend it in good conscience. The support can be reached quickly and was able to help me well.

deinjuweliershop
Germany
Over 1 year using the app
OPTIS (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited July 28, 2022

5 Stars for the extraordinary customer service! I had a very "individual" request / problem and the dev team tried to fix it with code in my theme which wasn't possible bc of the theme I use. So they actually uploaded the code to their app's server. Thank you Nguyen Duc Duong for the great help! The customer support executive Josephine Dao was very polite and helpful as well, as she was the one that took my request to the dev team and did all the communication between the customer (me) and the dev team. I am delighted by this service and think its very rare to get that much personal help :)

Ventureap
Germany
Over 1 year using the app
October 6, 2024

Service client très réactif, merci beaucoup ❤️

Flora Lov
France
November 21, 2022

I asked for help to resize the text box and Jonas did it almost immediately. Customer service is one of the best that i've encountered

Kibbles!
Singapore
Over 1 year using the app
OPTIS (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 27, 2023

Great work! Thank you for your time saving support.!

MRT Tires
United States
Over 1 year using the app
June 14, 2022

Emma C. and Nguyen Duc Duong where extremely helpful when I needed assistance with a few layout changes. They where prompt, easy to communicate with and understood my needs and had it done in a timely manner! Customer services is a really big thing for me and I have left a few integrations because of that reason. I am so glad I had found this app! It's easy to use and does what I need plus having the top notch customer service really sets it apart! Thank you so much!

Modern Day Rags
United States
Over 1 year using the app
OPTIS (by BSS Commerce) replied June 19, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

April 9, 2023

Im using this app from a month, and their representive emma is doing great job, she answers all the questions and help setting good option sets on my website always, thankyou

mycustomhub
Pakistan
Over 1 year using the app
OPTIS (by BSS Commerce) replied April 11, 2023

Thank you so much for your 5-star rating! We are so glad to hear that you have had a great experience with our agent. We really appreciate your kind words and we are pleased to know that you have found our service to be helpful. Thank you for being a valued customer!

May 20, 2022

I used this app for including an add-on option to some products. It’s been super easy to get setup and the customer support is hands down the best I’ve ever dealt with! They quickly fixed two issues I ran into for me and I couldn’t be more thankful!

REVĪS STRENGTH
United States
Over 1 year using the app
OPTIS (by BSS Commerce) replied June 6, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!