OPTIS Product Options, Variant

OPTIS Product Options, Variant

Reviews (1,407)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to manage complex product variants and options, enhancing business operations and customer satisfaction. Key features like dropdowns, checkboxes, and custom text fields are valued for facilitating extensive product customization. The app's user-friendly interface and seamless Shopify integration make setup easy, while its reliable performance boosts sales and customer engagement. Support is noted for being responsive and proactive.

May 9, 2022

This app is great and customer service was awesome at helping me get everything set up. I am glad that I can have options now as far as color and other special requests.

Texas Dazzling Boutique
United States
About 2 months using the app
OPTIS (by BSS Commerce) replied May 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 24, 2024

Excellent customer service. I needed help with a manual execution of adding in variations. The team made it super easy to get help and entered my customization code for me in as little as three hours. The support was excellent from both the tech and the customer service rep. A+

The Bronzery
United States
About 1 month using the app
December 18, 2023

AMAZING APP and EVEN BETTER CUSTOMER SERVICE!!!!

I requested a custom design element for their app and within 48 hours it was completed to perfect specification. I couldn't have asked for a better experience and would recommend this app and company to everyone. Jocelyn in customer care was very helpful and responsive!

Pimp My Plates
United Kingdom
About 1 month using the app
OPTIS (by BSS Commerce) replied December 25, 2023

Thank you so much for your amazing 5-star rating!

We are so glad to hear that you loved the app and the customer service you received. We appreciate you taking the time to write a review and highly value your feedback.

Thanks again!

Edited March 22, 2023

I have tried every variant app under the sun and am beyond happy with this one! Emma and the technician Nguyen Duc Duon have been incredibly helpful with customising to my needs and the support is extremely fast. It has helped me streamline my operations significantly and I'm very grateful they have assisted so thoroughly to code in changes to match by theme.
They're also just so lovely to communicate with and happy to work on very minor adjustments.
Highly recommend Emma and the team at Product Options by BSS :)

Modern Bandit
Australia
About 1 month using the app
OPTIS (by BSS Commerce) replied March 24, 2023

Thank you so much for such a glowing 5 star review! We are so delighted to hear that Product Options has helped you streamline your operations significantly and that our agents have gone above and beyond in customizing the app according to your needs. We are truly appreciative of your kind words and for taking the time to write this lovely feedback. Thank you!

Edited March 2, 2023

The service works great. I got help quickly and the contact was effortless.
I was served well and professionally.
Special thanks to Emma, ​​every treatment does a better than good job!
I recommend the App to everyone!

I tried a few different Product Option applications from the Shopify App Store, but Product Option by BSS impressed me the most, so I chose it. My work is made considerably easier by using this program. It allows me easily develop limitless choice sets that are applied to particular products and particular clients. Moreover, add-on prices function correctly on the product page, cart page, and checkout.

The service is excellent. I promptly received assistance, and communication was simple.
I received kind and competent service. I initially had trouble choosing default variants, so I asked the team for assistance and within a few hours, I had assistance. Emma deserves special recognition; she makes every treatment even better! She not only resolved every problem I brought up, but she also made sure to follow up with me to make sure I was happy with everything.

I want to appreciate the entire team especially Nguyen Duc Duong for their efforts in resolving my concerns and customizing the project to meet my needs as I write this review.

I urge everyone to download the app! Don't be reluctant to give it a shot!

Swanie Finland
Finland
About 1 month using the app
OPTIS (by BSS Commerce) replied March 2, 2023

Thank you so much for your 5-star rating and your kind words. We are truly grateful for your appreciation of our service, product, and team members. We are delighted that you were able to benefit from the full range of features and support offered by Product Option. We aim to always provide the best service and experience to our customers. Thank you again for taking the time to leave your review and for your ongoing support.

December 18, 2023

Great app, we're only using it for basic customisation and works as it should. There was a little bug we found but Jena and the team were very responsive and fixed it in no time

Eden Project Shop
United Kingdom
About 1 month using the app
OPTIS (by BSS Commerce) replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

July 11, 2022

This app is much more user friendly than similar ones I've tried before, very intuitive, support team who helped me were very helpful. I recommend it to others shops looking way to configure their products.

Milano Straps
Italy
About 1 month using the app
April 15, 2023

This app has been perfect for my needs. I love the way I can show so many more variants now, and the way I can choose the colour options to show up is perfect for my needs. I have just received amazing support from Jolie Nguyen and our dev Nguyen Duc Duong who were polite, efficient and effective. Great service, great app.

Gorgeous Alpacas
United Kingdom
About 1 month using the app
OPTIS (by BSS Commerce) replied April 19, 2023

Thank you so much for your kind words! We really appreciate your 5-star rating and the great feedback you have provided. We are glad that you are enjoying the features of our app and the excellent support from our agents.

April 15, 2022

This app works just as I had hoped. A big thank you to Jonah for helping me out when I needed assistance.

Stella Lux Creations
United States
About 1 month using the app
OPTIS (by BSS Commerce) replied April 17, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

January 19, 2024

really nice app, and the customer service is excellect. very helpful and very quick to respond.

Alan Richard Textiles, LTD
United States
About 1 month using the app
OPTIS (by BSS Commerce) replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!