Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and robust product customization features, including image addition for each variant and various option styles. It's praised for handling complex product variations and overcoming the 100-variant limit, saving time and money compared to custom solutions. Many commend the customer support team for their responsiveness and dedication to enhancing user experience.

December 18, 2023

AMAZING APP and EVEN BETTER CUSTOMER SERVICE!!!!

I requested a custom design element for their app and within 48 hours it was completed to perfect specification. I couldn't have asked for a better experience and would recommend this app and company to everyone. Jocelyn in customer care was very helpful and responsive!

Pimp My Plates
United Kingdom
About 1 month using the app
BSS Commerce replied December 25, 2023

Thank you so much for your amazing 5-star rating!

We are so glad to hear that you loved the app and the customer service you received. We appreciate you taking the time to write a review and highly value your feedback.

Thanks again!

December 18, 2023

Great app, we're only using it for basic customisation and works as it should. There was a little bug we found but Jena and the team were very responsive and fixed it in no time

Eden Project Shop
United Kingdom
About 1 month using the app
BSS Commerce replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

December 4, 2023

Overall great experience with using this app! When we ran into an issue, the customer service was amazing and they got it resolved very quickly. This app is definitely a keeper.

Coffea Roasterie
United States
4 months using the app
BSS Commerce replied December 6, 2023

Thank you for your 5 star rating and your great review.

We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!

October 31, 2023

Both Emma and her technician did a wonderful job at assisting me with my custom products on my website! It was a headache to try and figure out my particular issue on my own, and as soon as I reached out, they responded very kindly and quickly. They fixed my issue and I am now able to successfully run my website the way I initially intended. Thank you so much! You will not go wrong with this app, and it is definitely worth your time :)

Venture Pup
United States
9 months using the app
November 6, 2023

Works very well.

Tilt Screens
South Africa
4 months using the app
BSS Commerce replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 27, 2023

I got in contacted with the team at BSS as I needed a little custom development work for this app. The app works perfectly however I needed to display a message on the cart page under some conditions. They had no problem in assisting me. The developer on the project was very good, a big thanks to Tien DVD who made this work seamless for me. Also any small changes I needed wasn’t a problem at all. Thanks once again.

Confetti Bee
United Kingdom
12 months using the app
October 18, 2023

Emma has been a great help in connecting the Wholesale all in one app with the Variant options app. Everything works well now. Whenever questions come up, Emma is always there to help. The variant options app helps us enable our customers to upload print data. Now a function has also been added that the data in the backend is provided as a link in the order when the order is triggered.
The support is very helpful and works quickly.

promocolor.de
Germany
7 months using the app
October 10, 2023

I've been using this app for a few months now for my wholesale store and everything has been great. I've experienced little to no issues and when I have had any confusion, their support staff answers promptly and efficiently. I would happily recommend this for anybody looking for functionality and customization to their store.

Crain of California
United States
4 months using the app
BSS Commerce replied October 16, 2023

Thank you very much for the amazing 5 star review!

It is wonderful to hear that you have been using our app for a few months with little to no issues and that the support staff is helpful when you have any confusion.

We appreciate and thank you for your recommendation.

November 3, 2023

My first time setting up the option set wasn't successful. Luckily BSS has great customer support. Emma helped me activate the option set.
Love the UI, very intuitive and easy to use. And its minimalistic button also blends nicely with Dawn theme.

Lively Jewelry Co.
Taiwan
9 days using the app
BSS Commerce replied November 10, 2023

Thank you so much for the 5 star rating!

We are delighted that you enjoyed our user-friendly UI and the minimalistic buttons that blend nicely with Dawn theme. Special thanks for acknowledging our customer support team's assistance.

We are pleased that you had a positive experience with us.

October 6, 2023

Had some initial issues with integrating into my theme, but Joy was so helpful in getting it solved! Only took a few days to get multiple issues fixed and now the store is up and running. Don't freak out if it doesn't install perfectly, just ask for help!

Unfinished Apparel
United States
3 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for your 5 star rating!

We appreciate your positive review and are so pleased that our agent was able to get your issues sorted out quickly.

We are glad to have been of service and hope that you continue to have a great experience.