BSS Product Options, Variant

BSS Product Options, Variant

Reviews (886)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance the shopping experience with extensive customization options like dropdowns, checkboxes, and text inputs. It integrates seamlessly with Shopify themes, maintaining a professional appearance and user-friendly interface. The support team is praised for being responsive and helpful in customization and troubleshooting. Merchants appreciate the app's reliable performance and smooth integration with updates.

Edited March 19, 2023

I downloaded and used the Product & Variants Options app, and I have to say that I am thoroughly impressed with it. Initially, I had a lot of questions and concerns about the settings and how to make the options work effectively on my site. However, I was able to reach out to the app's support team, and I was lucky enough to be assisted by Jolie Nguyen. They are very responsive and professional, and they go above and beyond to ensure that their customers are satisfied. I was extremely impressed with the level of customer service that I received, and it is clear that the team is genuinely committed to ensuring that their users have the best experience possible.

Jolie was the most patient and helpful supporter who took the time to walk me through the entire setup process. She provided me with all the necessary information and was very responsive to all of my questions and concerns. She even went the extra mile to help me contact the developer, Nguyen Duc Duong, when I encountered some issues while using the app. Even if my questions are extreme, they both found a way to figure it out.

The stress of creating a website that needs so many variations for each of our product is extreme and we have tried any different apps but this by far is better than the others! The simplicity of the app and the variations of the option sets excelled the other apps by far. The interface is very user-friendly, making it accessible even for those who are not tech-savvy.

All-in-all, if you are looking for a versatile and user-friendly app that can help you add custom options to your products, then the Product & Variants Options app is an excellent choice. With its intuitive interface, robust features, and excellent support team, you can't go wrong with this app. I highly recommend it!

Zealo Gear
United States
7 months using the app
Tech Essence (by BSS Commerce) replied March 24, 2023

Thank you for the wonderful 5-star rating and for your glowing review of the Product & Variants Options app! We really appreciate your feedback and it's great to know that our agents are providing excellent customer service and that you found the app user-friendly and feature-rich. We're glad that you found it such a good fit to create the variations of your product and thank you for recommending us! We hope you continue to enjoy using our app.

September 14, 2022

I am using this app for various product variants. The app is easy to use and has multiple functions- including price add-on per variant. All your products are automatically available in the app and make it so easy. Support is one of the most important things to me- they literally fixed my problem for me overnight! One message, I gave them collaborator access and it was done the next morning! The best support!

PRIME Fitness USA
United States
7 months using the app
December 2, 2022

I had a hard many time css the size options. I have installed this application on the websites.I use this app to help me provide 4th option to the custom-made products. I contacted the support team, and Joy was a supporter who helped me. It was amazing, she support me well with the position of the colour options .I got support from June Nguyen and Hoan PV they solve my issue with in hour for product cart adding issue. They under stand my problem very quickly and solve the issue. Thanks to them and complete BSS support team.

Kisna
India
6 months using the app
Tech Essence (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 22, 2022

I was very happy with the additional support of the support team. I had a little bug on my website where it wouldn't show the picture in my checkout page. Within minutes I was talking to Emma from their support team. She helped out very quickly and was friendly as well. Wish all apps were like this!

Happy Feels
Netherlands
6 months using the app
Tech Essence (by BSS Commerce) replied April 26, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

August 19, 2022

The app does what we need. Support helped us out with some customizations to get it to work with our theme.

Stone and Gray
South Africa
6 months using the app
Edited November 8, 2022

Love this app. You can customize it however you like, has all the features you need and more. The developers have been very helpful with my 20+ product option's custom requirements. They have never said no to any of my big or small requests. I have tried 40+ product option apps and this is the only one that looks the best and has all the product options I need!

Cartoon Every Day
Netherlands
6 months using the app
Tech Essence (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 31, 2023

A really helpul app. Without that App my products are just half that good. And a very fast Shopify Support Team! Jolie Nguyen had answers for All questions and works very efficent. Also always very friendly!
Thanks Jolie!

TesoroSensal
Germany
5 months using the app
Tech Essence (by BSS Commerce) replied September 6, 2023

Thank you so much for your amazing 5-star review.

We really appreciate your kind words and your enthusiasm for our app and support team! Thank you for acknowledging the value and hard work that has gone into making our app and customer service top-notch - we could not have asked for a better review!

Thank you again for your support.

June 15, 2023

Good support team, well crafted app. This app solved many issues other apps were unable to, including customers being able to remove the personalization upcharge item.

SoccerPost.com
United States
5 months using the app
Tech Essence (by BSS Commerce) replied June 20, 2023

Thank you for taking the time to leave a 5 star rating!

We're very pleased to hear that you found our support team to be helpful and that our app is well crafted. We're particularly glad that our app could solve the personalization upcharge issue, something that other apps could not.

We deeply appreciate your feedback and are grateful that you chose to use our service.

April 7, 2023

This app is very easy to maintain and set up! I did have an issue with the discount code box showing up. But I contacted customer service and Emma helped me through it all! Very caring and listened well to my concerns. Also even checking up after a few days to make sure I was happy with the set up.

Shop Bean Stock
United States
5 months using the app
Tech Essence (by BSS Commerce) replied April 11, 2023

Thank you so much for your 5 star rating! We really appreciate all of the great things you have said about our app and the customer service you have received. It's glad to hear that our agent was able to help you out with the discount code box set up and followed up with you to make sure you were happy with it. We really appreciate your feedback.

June 9, 2023

Very great app!
In my previous webshop I needed developers to build in something like this, but now I don't need any developers at all.

Besides the app works great, the help on the chat is perfect. I already ask several questions and they helped me immediately and everything is fixed.
Thanks!

Beddenplein.nl
Netherlands
5 months using the app
Tech Essence (by BSS Commerce) replied June 15, 2023

Thank you so much for your 5-star rating!

We're so glad to hear that you don't need any developers and that our online chat support was efficient and helpful. We appreciate your kind words and your support!