BSS Product Options, Variant

BSS Product Options, Variant

Reviews (882)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance the shopping experience with extensive customization options like dropdowns, checkboxes, and text inputs. It integrates seamlessly with Shopify themes, maintaining a professional appearance and user-friendly interface. The support team is praised for being responsive and helpful in customization and troubleshooting. Merchants appreciate the app's reliable performance and smooth integration with updates.

Edited November 8, 2022

Love this app. You can customize it however you like, has all the features you need and more. The developers have been very helpful with my 20+ product option's custom requirements. They have never said no to any of my big or small requests. I have tried 40+ product option apps and this is the only one that looks the best and has all the product options I need!

Cartoon Every Day
Netherlands
6 months using the app
Tech Essence (by BSS Commerce) replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

August 31, 2023

A really helpul app. Without that App my products are just half that good. And a very fast Shopify Support Team! Jolie Nguyen had answers for All questions and works very efficent. Also always very friendly!
Thanks Jolie!

TesoroSensal
Germany
5 months using the app
Tech Essence (by BSS Commerce) replied September 6, 2023

Thank you so much for your amazing 5-star review.

We really appreciate your kind words and your enthusiasm for our app and support team! Thank you for acknowledging the value and hard work that has gone into making our app and customer service top-notch - we could not have asked for a better review!

Thank you again for your support.

June 15, 2023

Good support team, well crafted app. This app solved many issues other apps were unable to, including customers being able to remove the personalization upcharge item.

SoccerPost.com
United States
5 months using the app
Tech Essence (by BSS Commerce) replied June 20, 2023

Thank you for taking the time to leave a 5 star rating!

We're very pleased to hear that you found our support team to be helpful and that our app is well crafted. We're particularly glad that our app could solve the personalization upcharge issue, something that other apps could not.

We deeply appreciate your feedback and are grateful that you chose to use our service.

April 7, 2023

This app is very easy to maintain and set up! I did have an issue with the discount code box showing up. But I contacted customer service and Emma helped me through it all! Very caring and listened well to my concerns. Also even checking up after a few days to make sure I was happy with the set up.

Shop Bean Stock
United States
5 months using the app
Tech Essence (by BSS Commerce) replied April 11, 2023

Thank you so much for your 5 star rating! We really appreciate all of the great things you have said about our app and the customer service you have received. It's glad to hear that our agent was able to help you out with the discount code box set up and followed up with you to make sure you were happy with it. We really appreciate your feedback.

June 9, 2023

Very great app!
In my previous webshop I needed developers to build in something like this, but now I don't need any developers at all.

Besides the app works great, the help on the chat is perfect. I already ask several questions and they helped me immediately and everything is fixed.
Thanks!

Beddenplein.nl
Netherlands
5 months using the app
Tech Essence (by BSS Commerce) replied June 15, 2023

Thank you so much for your 5-star rating!

We're so glad to hear that you don't need any developers and that our online chat support was efficient and helpful. We appreciate your kind words and your support!

June 23, 2023

A great dev team behind this app, we hope to switch all our sites that utilize customization to this app.

Gotham FC Shop
United States
5 months using the app
Tech Essence (by BSS Commerce) replied June 27, 2023

Thank you so much for your 5-star rating!

We're thrilled that you think so highly of our dev team and the customization options available with our app. Your feedback is invaluable to us and it really encourages us to continue striving for excellence.

Thank you again for your 5-star rating!

May 8, 2023

Great service from Joy, she quickly solved an issue that I had. Thank you for your service 10/10 would recommend

sociowear
Australia
5 months using the app
Tech Essence (by BSS Commerce) replied May 10, 2023

Thank you for your 5 star rating and for your kind words!! We're so glad our agent was able to quickly resolve the issue. Also, appreciate a lot for recommending us!

December 16, 2023

Very great App! Perfect Support! Thanks to Emma & the BSS Team!

Beste-Reichweite
Germany
5 months using the app
Tech Essence (by BSS Commerce) replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

December 23, 2022

When I first installed the app it was easy to install but wasn't installed on the right parts of my website. I reached out to Joy Nguyen at support and she was very easy to communicate with about getting the issues fixed and she knew just what I was talking about. She told me that developers, Nguyen The Huy and Nguyen Duc Duong would be on the case as fast as possible. They fixed the issue in just a day and made the website look just how I wanted it. These guys are the real deal and were such a big help. Furthermore, they even fixed errors or bugs I found later on in my website development process.

Thank you Joy Nguyen, Nguyen The Huy, and Nguyen Duc Duong.

Envelove
United States
5 months using the app
Tech Essence (by BSS Commerce) replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 4, 2023

Overall great experience with using this app! When we ran into an issue, the customer service was amazing and they got it resolved very quickly. This app is definitely a keeper.

Coffea Roasterie
United States
4 months using the app
Tech Essence (by BSS Commerce) replied December 6, 2023

Thank you for your 5 star rating and your great review.

We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!