BSS Product Options, Variant

BSS Product Options, Variant

Reviews (884)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance the shopping experience with extensive customization options like dropdowns, checkboxes, and text inputs. It integrates seamlessly with Shopify themes, maintaining a professional appearance and user-friendly interface. The support team is praised for being responsive and helpful in customization and troubleshooting. Merchants appreciate the app's reliable performance and smooth integration with updates.

December 23, 2022

When I first installed the app it was easy to install but wasn't installed on the right parts of my website. I reached out to Joy Nguyen at support and she was very easy to communicate with about getting the issues fixed and she knew just what I was talking about. She told me that developers, Nguyen The Huy and Nguyen Duc Duong would be on the case as fast as possible. They fixed the issue in just a day and made the website look just how I wanted it. These guys are the real deal and were such a big help. Furthermore, they even fixed errors or bugs I found later on in my website development process.

Thank you Joy Nguyen, Nguyen The Huy, and Nguyen Duc Duong.

Envelove
United States
5 months using the app
Tech Essence (by BSS Commerce) replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

December 4, 2023

Overall great experience with using this app! When we ran into an issue, the customer service was amazing and they got it resolved very quickly. This app is definitely a keeper.

Coffea Roasterie
United States
4 months using the app
Tech Essence (by BSS Commerce) replied December 6, 2023

Thank you for your 5 star rating and your great review.

We are delighted that you had a great experience using our app. We appreciate your kind words about our customer service and we believe good customer service is our priority!

July 17, 2023

Cannot rate this product and and team highly enough. We used it to get some extra variant options set up and when we were having issues the team went above and beyond to get things set up and styled right plus even give us tips and pointers on how to get things done.

Completely worth using. Lovely developer team behind the scenes.

Big shout out to Jennie P!

My Store
United States
4 months using the app
Tech Essence (by BSS Commerce) replied July 24, 2023

Thank you so much for your wonderful review!

We are glad to hear that you had such a positive experience with our product and team. Our agent deserves a massive congratulations for going above and beyond to get your options set up and styled right. We are very delighted to have earned your 5 star rating!

April 17, 2023

Great app, a couple of glitches but customer service was fast to respond and really helpful - will definitely continue using this one

Zilla Kids
United Kingdom
4 months using the app
Tech Essence (by BSS Commerce) replied April 19, 2023

Thank you for your 5-star rating! We are delighted to hear that your experience with our customer service was fast and helpful. We appreciate your support and will continue to strive for excellence.

February 18, 2023

This is a great app that I put on the site. All the features work great. I had some problems while installing it, so I contacted support and they helped me quickly. Especially thanks to Emma and the technician (Nguyen Duc Duong).

StarCasesCo
Latvia
4 months using the app
Tech Essence (by BSS Commerce) replied February 23, 2023

Thank you so much for your 5 star rating! We are so ecstatic to know that you were able to get the app installed with the help of our support staff especially Emma and Nguyen Duc Duong. Thank you for your positive feedback on the app and its features!

November 6, 2023

Works very well.

Tilt Screens
South Africa
4 months using the app
Tech Essence (by BSS Commerce) replied November 10, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

January 13, 2023

This app is both elegant and easy to use. We have a few minor glitches with the installation and reached out to BSS Commerce for support. Through a little bit of back and forth we were able to resolve the issue and the app is driving additional conversions on our site. It's worth noting that we received exceptional and incredibly patient team members June Nguyen and their developer Huy The Nguyen who quickly fixed our issue. All the CSS and the app are great, and I found the app is kind of easy to set up. Keep up the amazing work and I'm looking forward to seeing all the updated features that this app will bring me, team. If you are looking for a user-friendly app, try to check this app from the BSS team.

Cosy Canvas
Lithuania
4 months using the app
Tech Essence (by BSS Commerce) replied January 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 10, 2023

I've been using this app for a few months now for my wholesale store and everything has been great. I've experienced little to no issues and when I have had any confusion, their support staff answers promptly and efficiently. I would happily recommend this for anybody looking for functionality and customization to their store.

Crain of California
United States
4 months using the app
Tech Essence (by BSS Commerce) replied October 16, 2023

Thank you very much for the amazing 5 star review!

It is wonderful to hear that you have been using our app for a few months with little to no issues and that the support staff is helpful when you have any confusion.

We appreciate and thank you for your recommendation.

March 13, 2023

It's perfect! They are very responsive and competent.

Mon Petit Sitron
France
4 months using the app
Tech Essence (by BSS Commerce) replied March 15, 2023

Thank you so much for the 5 star rating! We appreciate your kind words about our responsiveness and competence. We are grateful for such a positive review. |

June 10, 2023

The app was exactly what I wanted I was able to add all the variants I wanted and Didn't have to go through a tedious process to set up where the options showed on my product page and the customer support is top notch

Luxury Hair Extensionz
Canada
4 months using the app
Tech Essence (by BSS Commerce) replied June 15, 2023

Thank you so much for your 5-star rating!

We are delighted to hear that the app was exactly what you wanted and that you were able to easily add all the variants you desired and didn't have to go through a tedious set up process. We also appreciate your compliments for our customer support team. Your positive feedback means a lot to us.

Thank you for your kind words!