BSS Product Options, Variant

BSS Product Options, Variant

Reviews (879)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to enhance the shopping experience with extensive customization options like dropdowns, checkboxes, and text inputs. It integrates seamlessly with Shopify themes, maintaining a professional appearance and user-friendly interface. The support team is praised for being responsive and helpful in customization and troubleshooting. Merchants appreciate the app's reliable performance and smooth integration with updates.

September 28, 2022

I am very grateful for Joy and Nguyen Duc Duong's service, very timely service and patient help. By the way, this app is an excellent app on Shopify!

Amid Neon
United States
3 months using the app
July 12, 2023

The application works exceptionally well, and the support provided is prompt, accurate, and fulfilled my requirements. I am highly satisfied with its performance. The customer service team was efficient in addressing my concerns and ensuring a smooth experience. The application's functionality met my expectations, and it proved to be reliable and effective. I appreciate the responsiveness and dedication of the support team in resolving any issues that arose. I highly recommend this application to others seeking a reliable solution that delivers excellent results. Please continue the great work and keep up the outstanding support.

TO BE - Balevski.eu - България
Bulgaria
3 months using the app
Tech Essence (by BSS Commerce) replied July 17, 2023

Thank you so much for your 5 star rating and kind words!

We appreciate you taking the time to share your wonderful experience with us and for recommending the application to others. We are grateful for your feedback and the recognition to our hard-working customer service team. We strive to continue providing excellent service and product experience.

Thank you!

July 1, 2022

Great app to help set up different options for my products, faced some problems but the developer team was fast & responsive to address my issue. Great team, definitely recommend if you are looking for custom options for your products.

AL Leather Supply
Singapore
3 months using the app
July 14, 2023

Very Very happy.
Plugin has a great range of functionality. Little incompatibilities with our third party theme were solved in less than 12 Hours. Outstanding Support!

Thanks to the Add-On we were able to transfer our big variations from Shopware to Shopify flawlessly.

lueftungsmarkt - Technik rund ums Haus
Germany
3 months using the app
Tech Essence (by BSS Commerce) replied July 17, 2023

Thank you so much for your 5-star rating!

We appreciate your kind words regarding the range of functionality our plugin offers and the excellent support provided even with third-party themes. Your positive comments regarding our plugins ability to transfer varied data between Shopware and Shopify quickly and seamlessly serves as great feedback of our endeavors.

We consider your review as a great recognition of our efforts and quality of work.

October 6, 2023

Had some initial issues with integrating into my theme, but Joy was so helpful in getting it solved! Only took a few days to get multiple issues fixed and now the store is up and running. Don't freak out if it doesn't install perfectly, just ask for help!

Unfinished Apparel
United States
3 months using the app
Tech Essence (by BSS Commerce) replied October 16, 2023

Thank you so much for your 5 star rating!

We appreciate your positive review and are so pleased that our agent was able to get your issues sorted out quickly.

We are glad to have been of service and hope that you continue to have a great experience.

April 18, 2023

Fantastic app that does exactly what we need. My theme made the automatic integration difficult, so the support team worked extremely hard to manually integrate it and it works perfectly. They've been able to fulfil every request I've had. A big shout out to June for being so proactive with communicating with me.

SoPablo
Australia
2 months using the app
Tech Essence (by BSS Commerce) replied April 19, 2023

Thank you so much for your 5 star rating! We are truly grateful for your kind words and are delighted that our support team was able to work with you to manually integrate your theme and make everything work perfectly. We are overjoyed that every request you've had has been fulfilled. We also appreciate your acknowledgement of our agent's great communication skills. Thank you for being such an amazing customer!

Edited March 31, 2022

Love this app!! Customer service was great when i had questions and needed help. Jonas was able to evaluate my concerns and stayed in communication with me until it was resolved. App is very easy to use! Use this app!

Saturne's Edge
United States
2 months using the app
Tech Essence (by BSS Commerce) replied April 13, 2022

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 4, 2023

Great app, easy to use, and most importantly good and fast customer service!

Big Mum's Samosas
United Kingdom
2 months using the app
Tech Essence (by BSS Commerce) replied October 5, 2023

Thank you so much for your 5 star rating!

We truly appreciate your kind words about our great app, easy to use features, and our excellent customer service! Your positive feedback is highly valued.

Thank you for taking the time to review us!

August 23, 2022

I have been working with Jonas and Pham Ngoc Hoang & Nguyen Duc Duong, their support has been fast and also extremely helpful, they have helped me with a range of teething issues while setting the app up as it wasn't compatible with other apps. The app features are extremely easy to use and customizable to suit all of our business needs. Highly recommended :)

LuxxDrops
Australia
2 months using the app
March 16, 2023

This app has taken so much stress out of creating my website for my small business! When i first started working on building my website through Shopify i felt so overwhelmed and as a beginner had no idea how to achieve the vision in had in my head, after coming across this app and struggling to work out how to use it i reached out to support and Emma has been absolutely amazing not only has she walked me through each of the extras that i wanted to add she logged into my website and has made sure everything i had already done was correct. I am so great full for her help and highly recommend this app!

Thank you so much Emma and team :)

K & I Creations
Australia
About 2 months using the app
Tech Essence (by BSS Commerce) replied March 17, 2023

Thank you so much for your 5 star rating! We are so glad to hear that our app has taken so much stress out of creating your website for your small business! We are also so glad that you got the help you needed from our support member. It's encouraging to know that the agent was able to help you achieve the vision that you had in mind. We really appreciate your kind words and recommendation! |