Reviews (47)

Overall rating
4.4
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
April 22, 2023

AMAZING Customer Service! Zel went above and beyond to help and was very patient with how long it took to get my banner set up. Thank You For Wonderful Customer Service!!

Beautiful Balance Boutique
United States
3 months using the app
November 15, 2022

Does what it's supposed to do. Great App! Had some integration issues, but support was prompt and they helped me fix it in no time.

TAARA
United States
3 months using the app
Edited April 7, 2023

We are still using this app wonderfully well. Very intuitive and easily applicable to anyone. With this app, accurate information can be announced to customers.
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We're using an old theme, so we used to get into trouble with most apps.
But this app solved the problems in real time.
We tried to find another app due to this problem, but it was not easy.
The customer service of this app was so kind and immediate and solved it.
This app is intuitive and is the best app to use too easily.
It's great. I recommend 100% to others.
Thank you again to the Customer Service Technical Team(ZEL).

Zipper and Thread
United States
About 1 month using the app
December 22, 2022

Easy to use, good app, with fast and really helpful customer support! Does what it says and it helped me solve my issue.

Ledex Store
Sweden
12 days using the app
April 18, 2023

Good and competent support. Big thanks to Zel for immediately responding and finding a solution for my problems

Numinor
Austria
9 days using the app
April 3, 2023

Useful app and incredible support. They help us to make it work as we pretend it in no time. Thank you!

Mobiclinic
Spain
9 days using the app
January 31, 2023

what an amazing little app. solved a problem very quickly. The support is great and quick. I do recommend it.
with this little widget, I could add external links to my product pages and small little cute banners. really nice.
thank you

Hananack's Corner
Israel
7 days using the app
October 6, 2023

Dear Zel,

I wanted to extend my sincere gratitude for all your help today in guiding me through the process of setting up the banner on my product. Your expertise and patience made the whole experience much easier and less daunting.

I am truly grateful for the time and effort you put into explaining each step and ensuring that I understood everything clearly. Your professionalism and knowledge are commendable, and I feel much more confident going forward with this project.

Thank you once again for your invaluable assistance. I greatly appreciate your dedication to providing exceptional support.

Best regards,

Wajma

By Baano
United States
5 days using the app
HeyMerch replied October 11, 2023

Hello Wajma,
You are very welcome! I was happy to help you set up the banner for your product. I'm glad that my explanations and patience made the process smoother and less intimidating for you.

It's very rewarding for me to know that I was able to provide the knowledge and support you needed to feel more confident moving forward. Providing exceptional service is our top priority.

I appreciate you taking the time to share your gratitude - it means a lot to know that I was able to meet your needs and exceed your expectations.

We wish you the best!

Sincerely,
Zel

November 11, 2022

Es facil de usar, pero he tenido algunos problemas para visualizarla. Por suerte su soporte tecnico me ha asistido a la perfección para resolverlo.

PHY-SI
Spain
2 days using the app
May 4, 2023

Zel went above and beyond to figure out exactly what I needed. Definitely the best customer service I've had in a while! She even went as far as finding other apps for me that suited my store. She was super helpful and friendly, she sent me screenshots step by step to insure I knew how to operate the app on my own. I would 100% recommend using this app! If you are unsure how to set it up, Zel is amazing at making sure you're taken care of!

Richesszn
Canada
2 days using the app