Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 4, 2020

I use this app, I must say the concept is awesome. Customers have questions and can answer them directly about the product that interests them. The support is more than responsive and they are efficient at answering questions.

SMARTPOMO
France
4 months using the app
September 21, 2020

I downloaded this app to provide more specific information on my product pages. The app works great. It does exactly what it says it does, and it is very intuitive. The customer support is excellent. I had a custom request of where to display the app on my product page, and the team was very responsive and helped me with that. Very happy!

Wellbots
United States
3 months using the app
Appify Commerce replied October 27, 2020

Thank you so much for generous words, it means a million dollars to us.

Edited November 11, 2020

This App provided the best Customer Support I ever had! Everything is working as it should be. Absolute recommendation!

PetsComfort
Germany
3 months using the app
April 23, 2019

Excellent service, the team is very supportive - I have a black background theme, so I needed a few changes in the appearance of the app, they fixed it for me. Apps work great on my website, Highly recommended.

Fansee Australia
Australia
2 months using the app
March 11, 2022

Had some setup issues and the team were very quick at resolving for our store. Would recommend their app.

Kent Foods Direct
United Kingdom
About 1 month using the app
Edited May 17, 2021

I wanted to try this app 'cause there is a free plan (for serious testing), but when installing the app a popup appears with notice that from now on 1,99 USD where charged each month.
That is the Premium-plan, no choice to use the free one.
After installing a second time the app was installed with the free plan.
So, testing now....
After easy installing and configuring the App works fine so far.
Only 1 field can be configured free, NOimport possible for testing.
a little bit less IMO for testing it seriously

FP Ideenfabrik
Germany
Over 2 years using the app
Appify Commerce replied May 17, 2021

Sorry for the inconvenience, kindly reach out to us at support@appifycommerce.com we are happy to assist you :)

November 21, 2022

I'm very satisfyed with this App : installed it in a 1st shop, had questions from clients which led to sells, so I'm installing it on my 2nd shop ! Plus assistance is quick and effective (to get the widget in the good place for instance).

Madame Rideaux
France
About 1 month using the app
November 26, 2020

I just started using this app and I am really happy with it so far. I do want to mention that customer service is exceptional. The support team helped me to translate their application into Spanish and customize some tiny features from the app. Response time is less than 24 hours. In my years of using Shopify, I believe this support team has the fastest response rate. Thank you very much Appify for you support.

Transmisiones Veinte 07
Mexico
12 days using the app
February 8, 2021

I installed this app and after testing I really liked the way that it works. I have been migrating my site to shopify, and then asked the support team if they could help me. They imported all of my FAQs from a previous platform and did an excellent job. If you are considering an FAQ app for each of your products, I recommend you go with this one as you will not only get a good app, you'll get good support too.

Natures Energies Health Products
Australia
7 days using the app
Appify Commerce replied February 9, 2021

Thank you for such a generous review; user satisfaction is our prime motto.

May 11, 2018

Its a really good App to answer questions from you customers, only thing missing is a way of knowing the app is working. Like having reports on which customers who asked questions bought the product as a consequence. That would make the app much better. Still a pretty nice app. :D

Bebe2go
Mexico
4 months using the app