Reviews (326)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for boosting the shopping experience with personalized product recommendations, engaging customers, and supporting smarter marketing. It's user-friendly, customizable, and offers a free trial. The app's effectiveness is further enhanced by excellent customer support, available via email, Zoom, and direct calls, with a team praised for their professionalism and quick, effective responses.
Refine
-
By rating
I cant get past the results page its very confusing and glitchy. I tried to get contact customer service while I was working it it but there is no chat available only email. Im going to look for an easier app to use.
Thanks for sharing your feedback. I’m sorry your experience with the app didn’t match your expectations. Although we, indeed, don't offer chat support, we're always very attentive to our email inbox and we respond as fast as possible, most of the time, within minutes.
I took the freedom to test out your quiz and the result page seems to be working fine. I believe the cause of the issue you're experiencing is that the quiz isn't published on your store yet.
I've sent a follow-up message to your email with instructions on how to publish the quiz on your store and a screenshot of the results page integrating seamlessly with your Shopify cart.
Please let us know, however, if you see something unusual in your end and we'll be more than happy to take a look.
If you need any help changing your current setup or if you have any further questions, I'd be happy to jump on a Zoom call with you. I totally understand your frustration with this issue and we want to make sure your experience is as best as possible and would love to make it up for you.
Kind regards