Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and complex quiz creation capabilities. It integrates well with platforms like Klaviyo and Shopify, enhancing customer data collection and analysis. Many have seen improved conversion rates and lead generation, especially valuing the email capture feature. The support team is praised for their swift responses, custom solutions, and proactive updates. Merchants also commend the app's clean design, fair pricing, and consistent performance.

May 9, 2021

Email support never came unfortunately, and this is after I subscribed on a plan. ): Wish I had better things to say but I'd probably be looking for a different app.

Clean Folks Club
Singapore
About 1 month using the app
Personalized Product Quiz replied May 10, 2021

Hi there! Apologies for this experience... We believe we had send out the reply 4 days ago and re-sent it just now. Can you please check and confirm at your end? Looking forward to working with you.

December 23, 2022

Good app but getting so many bugs; Customer service has been super slow to answer my inquiries, and even after upgrading to a paid plan I am still getting bugs that interfere significantly with my business

The New Twenty
United States
30 days using the app
Personalized Product Quiz replied December 28, 2022

We are extremely sorry for your experience. In your case, you left us a review within an hour of sending us your question right before Christmas weekend when we were short staffed. Regardless, we responded to your questions the same day (we could not replicate the issues you were facing) but haven't heard from you.

October 3, 2019

The 2 reviews are from the developers themselves. This app is not even fully developed yet and should not have been released on the app store. No instructions on how to do anything. This should not even be given one star, please don't release a program that is not finished!

Shea Shea Bakery
United States
15 minutes using the app
Personalized Product Quiz replied October 5, 2019

Hi- Raj from AskWhai here... You are right; we are a new app company and did not have instructions on setting up a quiz. I apologize for your experience. I emailed you the draft instructions right away. I hope that's helpful. We will soon publish them here. The app is already live on many stores and hope you will give us another chance. Thanks!