Reviews (142)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting lead conversion and customer engagement through personalized quizzes. It features an intuitive interface and customizable options to align with brand aesthetics. Key features include email capture and detailed analytics, with unique elements like GIFs enhancing the experience. The support team is responsive and adept at quickly resolving issues and implementing custom requests. Seamless integration with Shopify and marketing platforms like Klaviyo makes it a valuable tool for e-commerce strategies.

February 28, 2021

Just installed the app but so far so good! Easy to use and build a custom quiz. Support was fast and helpful.

EVRĒDĀ Skincare
Canada
About 3 years using the app
January 25, 2023

Great app, but without the help of the Support team it would not have been possible for us to create the quiz we had in mind. Great & very supportive support team. Compliments!

On beforehand it was difficult to know what was possible or not possible with the quiz builder. But that is also the case with other quiz builder apps. We compared three. I don't know how other quiz build apps are as we only used the VQB.

Online instructions were not that clear - we thought we had to include and exclude products differently than it seemed in the end. And thought that it would be logic that the result of the quiz could be shown in a choosen sequence. But was not the case. We did choose for sending results via e-mail, but it was not clear we needed to make a certain email integration/sync first. I did not experienced this with other apps before.

Maybe ask a higher 'lowest' price option for the app. And make it (if possible) so that users do not need the support team that much. Saves time for the team. And time for the user. And for the team more time to further develop the app. Although development will be partly done, from questions users have ;-).

Maybe for the technical persons building the app, a lot of things seem logic. But for users it seems not ;-).

But I would certainly recommend the app. For not too complicated quizes. The support you get is really great & helpful!

INDISHA.nl

INDISHA
Netherlands
About 2 years using the app
Personalized Product Quiz replied January 28, 2023

Thank you so much for your detailed review, Jeanine. All great points and ones that we are incorporating into our roadmap. Improving the knowledge base is a much needed one and coming very shortly.

March 2, 2020

The app was really easy to install and use and had all the features we were after. Raj from customer service was quick to respond + assist whenever we had an issue, always with a friendly demeanour. It was a little more difficult to get the styling to mirror our site than we expected, but overall a minor thing.

Sundace
Australia
About 1 year using the app
April 15, 2020

Una App muy útil para crear "Quiz" para los usuarios de la página web, y fácil de manejar para personas sin conocimiento de programación.
En caso de tener duda, sus operarios están a tu disponibilidad.

MAAR Fragrances
Spain
About 1 month using the app
April 13, 2021

Usefull specially for the connection with Klaviyo (which could be better explained with a specific faq/tutorial). They've a fast and kind customer service, that helped me with this doubt. Another note: the general design of the "quiz" and app can be improved.

Emporio E' Natura Shop Online
Italy
21 days using the app
July 29, 2021

I really like the idea of this app. It's super easy to handle but till now, I'm not sure if this app can show everything we would like to do with it (e.g. answer fields have different sizes), that's why I rated it with 4 stars till now. Customer service is very nice. I always got a fast and helpful answer.

KCST
Netherlands
8 days using the app