Reviews (198)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this free, user-friendly app for its seamless functionality and exceptional customer support. It's particularly beneficial for new businesses due to its easy installation and navigation. The app integrates smoothly with Shopify, supports easy import of reviews from other platforms, and works well with custom themes. Its live chat feature provides immediate support, praised for its prompt and efficient service. The app not only enhances the look and functionality of stores but also supports offline transactions, allowing customers to leave reviews.

February 29, 2024

Customer service Ashu is an extremely outstanding and commendable professional. His service attitude is extremely friendly, and his problem-solving ability is even more outstanding. When I encountered problems, Ashu not only patiently listened, but also quickly provided accurate and effective solutions. I deeply admire his professional knowledge, attention to detail, and dedication.
Ashu not only solved my problem, but also maintained a professional and friendly attitude throughout the entire process, allowing me to feel a high-quality service experience. His work efficiency and quality have reached very high standards, which left a deep impression on me.
Overall, I am very satisfied with Ashu's service. He is one of the best customer service representatives I have ever encountered, and I sincerely thank him for the help he has provided me. I strongly recommend other clients to seek Ashu's help when needed, and I believe they will also receive satisfactory answers.

My Store
China
About 2 months using the app
MyAppGurus replied March 3, 2024

We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.

Regards,
MyAppGurus Team

June 3, 2024

They are very helpful and resolve their issue instantly. Thanks alot

Aroushz
Pakistan
8 months using the app
MyAppGurus replied June 7, 2024

We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.

Regards,
MyAppGurus Team

May 17, 2024

The app works great! Customer service is superb and responds promptly. Dhruv went above and beyond to help us with some setting concerns. Would highly recommend!

Etchr Lab
Australia
2 months using the app
MyAppGurus replied May 23, 2024

We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.

Regards,
MyAppGurus Team

February 24, 2024

I was having issues trying to add the app to my store, so I decided to ask for assistance and within minutes they did it all for me. All I had to do was approve thier request to my store to impliment thier app and that was all. Awesome service and great app, thank you guys and please keep up the good work.

Sinai Sales
South Africa
3 months using the app
MyAppGurus replied February 25, 2024

We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.

Regards,
MyAppGurus Team

March 21, 2024

I'm not enjoying using this app at all. I asked a question on Live Chat and didn't get an answer. I set it to get an email when a customer reviews a product, the emails don't arrive. Today the app won't even load. There is an issue where some of my reviews are showing as Pending PII, it looks awful on my website and I can't get an answer from them on how to sort this. I'm thinking of deleting this app but I don't want to lose the reviews I've got. Could someone please get in touch with me?

The Good Soap - Let's Go Back To The Bar
United Kingdom
2 months using the app
MyAppGurus replied March 26, 2024

We're truly sorry for the inconvenience and frustration you've experienced. We're actively working to improve our customer service and ensure every inquiry receives the attention it deserves. Please give us another chance to assist you—we're committed to making things right.

Regards,
MyAppGurus Team

April 2, 2024

I just integrated the app with my shopify. I have been looking for an app for a long time and finally found it. I also got live support and they answered all my questions very quickly. Very great everything!!

Cataleogy
United States
5 days using the app
MyAppGurus replied April 17, 2024

We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.

Regards,
MyAppGurus Team

June 5, 2024

Great and quick customer support! Features are decent for a free app.

Tease Wholesale
Canada
21 days using the app
MyAppGurus replied June 7, 2024

We're thrilled to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.

Regards,
MyAppGurus Team

May 3, 2024

I love this review application! The creators of it, are very responsive, and accommodating. The look is very nice and attractive. Thank you!

Rising Phoenix Aurora
United States
16 days using the app
MyAppGurus replied May 5, 2024

We're happy to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.

Regards,
MyAppGurus Team

Edited April 23, 2024

Great customer service. I contacted them about an issue. They contacted me a couple of times and fixed my issue. Prompt service, app looks great, couldn't ask for more, Thank You.

Greenbrier Apparel & Gifts
United States
8 days using the app
MyAppGurus replied April 17, 2024

We deeply regret the inconvenience and frustration you've encountered. We understand your concern & request you try now once again as this issue is resolved. You can also reach us out we will help you set up the application. Please grant us another opportunity to address your concerns. We are dedicated to rectifying the situation and urge you to reach out to us through live chat or via email at support@myappgurus.com.

Best regards,
MyAppGurus Team

May 3, 2024

The best app for reviews! I love everything about it. It's easy to use and looks super professional. The support is also top-notch! I had a small issue after updating and contacted them via email. Chirag Rawal answered in a minute or so and fixed everything for me in no time. Highly recommended!

Marcel Travels Photography
Germany
About 23 hours using the app
MyAppGurus replied May 5, 2024

We're happy to hear that you find the MyAppGurus Product Review straightforward and effective in its function! It's our pleasure to provide an app that meets your needs and expectations. Do not hesitate to share any additional feedback and suggestions, as your input helps us continually improve our service.

Regards,
MyAppGurus Team