Reviews (6,430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective customer review management, which boosts trust and conversion rates. They appreciate the user-friendly setup, customizable review displays, automated emails, and loyalty programs. The customer service team is noted for their responsiveness and helpfulness in resolving issues, enhancing e-commerce operations and customer loyalty through a reliable and adaptable system.
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Good
I was having some issues with importing our old reviews and reached out to support. Eslam from their team was amazing. He was incredibly quick to respond and point out errors I had made in the my spreadsheet. When I still couldn't make it work on my side, he went ahead and did the import which was so appreciated. There are so many moving parts on websites that it's really helpful when a support team can solve an issue. Excited to continue to use their service now to collect reviews.
Helpful support!
I sent in a not-very-urgernt question on a Sunday afternoon, expecting to get a response sometime during the week. I was helpfully responded to within minutes! Eslam also provided helpful suggestions on related topics
We ran into a tech issue and their customer support team was super quick and extremely helpful in getting it resolved (specifically Sid). Highly recommended.
Customer support was very helpful and guided me through steps with patience and available resources.
The support team is super responsive, friendly, and helpful! Thank you James for your help in syncing up our reviews!
Customer support is excellent! Easy to set up with help from customer support!
Awesome app with quick customer service should you have any questions or issues.
A really good app, easy to use and it has some good features. We did have a small issue, reached out to customer support and they responded immediately and fixed it immediately. Thank you, Arjun!
L'application est facile à installer et à configurer. Très bon service de support, rapide et à l'écoute