Reviews (6,442)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for generating customer reviews, enhancing social proof, and boosting conversion rates. It features a user-friendly interface, easy setup, and customization options. Key features include automated review request emails and the ability to import reviews from other platforms. The loyalty scheme also helps in showcasing relevant reviews. Customer support is proactive and responsive, even on weekends, assisting with issues like code edits or widget setups.
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I now have Stamped on 2 separate Shopify stores. I have used a lot of apps over the years, and have dealt with customer service for many of the apps as well. Stamped not only has a great platform, their customer service is second to none. I would 100% recommend Stamped over the other review platform offerings.
Hey there,
Thank you for your review and kind words!
We're really glad to hear to that Stamped.io is the reviews app for your store, we really appreciate the continued support!
Thank you for your kind recommendation and we hope that you'll have a great time collecting reviews with us :)
Bad app, bad customer support. We are a small business and startup so we rarely if ever reached the 50 orders per month limit, but for some reason we were always over the limit and review request emails would never be sent. However, that didn’t stop Stamped.io from spamming us with emails that we have reached our monthly limit and should upgrade. We gave up on the app until 11/1/18 when we received an email from a customer. Our customer had received a review email regarding an order that was two years old. The customer was confused, upset and panicked believing that their credit card information had been stolen and used to make a purchase. I immediately checked our records and assured him that no new purchase has been made. So I contacted Stamped.io customer support for an explanation and resolution and this was their response, and I quote:
"I checked that you are in the Lite plan and it comes with a monthly of 50 order limit and it doesn't meet your sending needs. …I suggest considering upgrading your plan to a great limit so you can send review emails for all the orders placed."
So after two rounds of emails and never addressing why they were sending review emails to two year old customers, we uninstalled the app.
Update: No, the issue was never resolved. However, we found a much better review app in Judge.me - no 50 order limit, review importer, more features, great support and it's FREE!
Hello NugTools,
We are sorry to hear about the experience you had with Stamped.io, our support team could have clarified better on the query you had.
Stamped.io counts the number of orders review emails are sent out to. Once your limit is reached for the month, review emails will pause sending and accumulate in the queue.
The review emails will resume sending:
- on a new month when the limit is reset at the start of each month
- when there's a greater order limit, an upgrade
The customer had received the review email for the old order due to the large number of backlogged review emails in the queue since the app was installed.
We do apologize for not addressing your query earlier and resolving your concerns.
Stamped.io definitely has more value-added features compared to Judge.me, and our plans are priced competitively compared to other review apps in the market which offers a similar set of features.
We hope you will re-consider our app again in the future!
Easy to use application. Quick installation. Most important Fast and Great Support! Thank you very much!
Hey MISSHA Malaysia,
Thank you for your review and kind words!
We're glad that you've found Stamped.io to be easy to use and install, that's great!
Thank you for your support as well, and we hope that you'll have an awesome time collecting reviews with us!
Very helpful team and worked closely in getting the app installed correctly. Would recommend this app and team!
Customer service for this app is excellent. They answered every question I had in great detail and trust me I had several.
App has been amazing since day 1--support is EXTREMELY fast and helpful. Originally we transferred our Shopify reviews over to Stamped with no issues and now we have changed to a Shopify 2.0 theme and it has been extremely easy with the help from Stamped.
Great price for a great product! They helped me quickly and easily switch review providers. They have answered every question I had during the transition in a very timely manner. These guys are amazing! They are also very responsive on helping troubleshoot and fixing any code needed to get it working. This is by far one of the most important Apps we use on our website. I would highly recommend Stamped.IO. I have over 15 years of digital marketing experience and these guys are top notch. Keep up the great work.
Great solution for product reviews and popular enough to be well integrated with other 3rd party apps. Unlike several other services we've used, Stamped.io doesn't build their business model around signing up customers at a competitive price but then jacking up renewal rates steadily every year. Just a good product at a fair price, and great support to back it up should you have any issues along the way. Highly recommended!
We're glad to hear you're having a positive experience, and thanks for the kind words. We pride ourselves on transparent pricing with no surprises at renewal time!
This app works perfectly! I used to personally reach out to my customers for reviews which was time consuming and hard to really keep on top of. Now I get sweet little reviews without having to think about it!
This is the only review app worth adding. Every feature you need and a few you didn't know you needed.