Reviews (6,212)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.

Edited September 16, 2024

Buggy, often goes down.

Getfish Seafood
Australia
About 1 year using the app
May 16, 2024

Einfach mal nach anderen Mitbewerbern Bewertung APPS schauen. Die Modelle hier sind viel zu teuer und haben dazu noch weniger Leistung als Mitbewerber. Funktionen und Anpassungen sind auch nicht so das beste. Nutzen das jetzt seit einiger Zeit mit 6 unserer Shops. Aber man kommt und auch preislich nicht endgegen.

AnatomyLife Shop
Germany
Over 1 year using the app
Edited February 5, 2025

I am updating my review to the lowest possible rating. I have been seeking help for the same issue for two months, yet I have seen no meaningful resolution—only repeated requests for more information. The assigned support representative, Arjun, has been unhelpful, lacks communication skills, and shows no real willingness to assist.

Additionally, we will be switching platforms as Stamped has ...

ProsourceFit
United States
Over 8 years using the app
Stamped.io replied January 19, 2020

Hey ProsourceFit,

We're really heartened by your kind compliments thank you so much!
We hope that you'll have a great time collecting UGCs with Stamped.io!

Edited March 8, 2023

I am updating my review to 1 star due to repeat issues with the app not pushing the reviews through on mobile and desktop. Customers leave reviews and they don't show on your store which is defeats the purpose.

I have reached out multiple times about the same issue and on the most recent occasion, it took almost 3 days for someone to respond to my inquiry. I am not happy with the way customer ...

Shamswear
United States
About 8 years using the app
Edited November 29, 2023

Unfortunately, we’ve lost confidence in the reliability of this app and can no longer recommend it to other merchants.

The review widget on our product pages has broken 7 times in the last 3 months (that we’ve noticed), including for the entirety of Black Friday weekend.

Each time we reach out to support, we’re either told it was a service outage that has now been fixed or that they’ve checked ...

Lampsy
United Kingdom
About 7 years using the app
Edited February 14, 2024

Terrible service recently. Reviews stop product pages from loading and the issues is still not fixed. Business lost for two days because of this. Team did not respond until today and issue is still not fixed. This issue keep happening despite the team saying they fixed it. Issue is ongoing today. No response received from stamped yet.

Hampton And Astley
United Kingdom
Almost 7 years using the app
Edited November 15, 2022

UPDATE: STAMPED WILL NOT SEND AN EXPORT OF YOUR REVIEW DATA (including critical data such as review images and video). They will only send partial data which is not portable. MAJOR RED FLAG!!! AVOID AT ALL COSTS!! Caution: Stamped app has completely destroyed my Facebook pixel and ruined all optimization within my Facebook Ad Account. For some reason that Stamped cannot explain, they ...

Aria Carter
United States
Over 5 years using the app
Edited October 16, 2023

So ive been using this app since 2018 and it used to be very good with great support, but i believe it was sold to a different devolper or their support has gone down the drain.

I have been dealing with a consistent issue regarding the social push now for over 6 months and support always tells me that they will escalate the issue and let me know when it will be resolved, but it never gets ...

Sharper Designs Online
United States
Over 5 years using the app
June 17, 2022

This company will steal your money. I signed up for the full suite business plan, and decided after one month of use that it just was not something that I would be making use of for the cost, so I canceled and downgraded back down to the free plan. I figured everything was fine, as I was not charged the following month. However, after that, they have been charging me every month, and refuse to ...

Odd World Studio
United States
About 5 years using the app
Stamped.io replied June 20, 2022

Hi Odd World team,

My apologies for any confusion here, it looks like your support request was escalated to our billing team without first being acknowledged.

We would never ...

Edited December 6, 2022

we have almost 60,000 reviews in the que, and nobody at Stamped has responded for week. i hope somebody will reach out immediately.

Always Fits
United States
About 5 years using the app
Stamped.io replied December 15, 2019

Hello Always Fits,

Thank you for your review and kind words!

We're glad that you're loving our Product and Net Promoter Score Review features!
We really appreciate your kind ...