Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, robust features, and seamless Shopify integration. It's praised for its comprehensive tools for managing customer reviews, including customizable forms, automated requests, and follow-up emails. Many appreciate the customization and display options for reviews. Despite a few criticisms, most find it functional and cost-effective. The customer service is often described as exceptional, with a responsive and helpful support team.

June 15, 2023

Good app, one think not easy to make it compliant with google there is a weird st up too. But easy to use and good for customers.

Rose Forever
United States
Over 3 years using the app
Stamped.io replied June 16, 2023

Hey there Rose Forever team!

Thank you for sharing your feedback on Stamped! We appreciate your positive review and are glad to hear that you find our app easy to use and beneficial for your customers.

We understand your concern with Google and apologize for any inconvenience caused. Our team is continuously working to improve our app's compatibility and ensure seamless integration with various platforms, including Google.

If you have any specific issues or need assistance with the setup, please don't hesitate to reach out to our support team. We're here to help and provide guidance to ensure a smooth experience.

Thank you for choosing Stamped, and we appreciate your valuable feedback.

April 4, 2023

Support is great and services is also . James and ben did wonderful job on my site migration journey . Thanks a lot.

BodyKore Store
United States
4 months using the app
March 22, 2023

cette application fonctionne très bien, elle très utile pour les clients. Recommande cette application

La Boutique de Lydie
France
Over 2 years using the app
August 8, 2022

The apps has some glitches that require support to sync with their backend system every now and then, but their support is really top notch, always try their best to provide technical support whenever we have issues with the app. Pricing is quite steep though but overall it does what it’s designed for.

Refined MY
Malaysia
10 months using the app
Stamped.io replied July 5, 2023

Hello there Refined MY team,

Thank you for sharing your feedback on your experience with Stamped. We appreciate your review and understand that you have encountered some glitches that require support to sync with our backend system from time to time. We apologize for any inconvenience caused, and we're continuously working to improve the stability and performance of our app.

We're glad to hear that our support team has been providing top-notch assistance in addressing any issues you've encountered. Delivering excellent technical support is a priority for us, and we're committed to ensuring that you receive the assistance you need.

Regarding the pricing, we understand your concern. Our pricing reflects the value we aim to provide through our app's features and support services. However, we appreciate your feedback, and we'll take it into consideration as we review and refine our pricing structure.

Thank you for acknowledging the value Stamped adds to your business. If you have any further questions or feedback, please don't hesitate to reach out. We're here to assist you and ensure that you continue to have a positive experience using our app.

Thank you for choosing Stamped, and we appreciate your valuable feedback.

August 3, 2022

I had a trouble with syncing after reviews import but the support was very helpful in fixing the issue.

bypaté
Australia
9 months using the app
April 5, 2022

Have been using Stamped for a while. We got into some issues but they helped resolve it. It did take some time for them to reply but they did get the issue solved.

Rokka&Rolla
United States
Almost 3 years using the app
Stamped.io replied April 6, 2022

Hey Rokka&Rolla team!

Thanks for your review.

We know there has been an increase in support wait times recently and we're expanding our team to help get that reduced.

I appreciate your patience and the time you took to leave such a great response here.

Have a great week :)

March 11, 2022

love this app, great support chat but only downside is it is not compatible with the variant app I am using. other than that love the look & feel + features of it.

Loaded Gun Kitchen
Singapore
Almost 2 years using the app
April 1, 2022

I was having difficulties getting new reviews to properly show up in order and the rep Salem Badawi solved my problem immediately and placed a fix that should prevent it from happening again.

heyhair.co
United States
About 1 year using the app
October 26, 2021

Really great support and assistance - and the app is a great way to introduce rewards to your customers!

SoPure - Nature's Laboratory
South Africa
About 3 years using the app
October 21, 2021

I installed this app to start sending email automation to collect reviews and send coupons for the customers who interact. So far, so good, everything seems to be working correctly! There were some bugs while setting the whole thing up that made the process a little more slowly, but I instantly emailed the support who was super fast, helpful, and accurate in solving my problems. Would be good to have more attractive design solutions to show the reviews on the homepage of our website :)

+351
Portugal
About 2 years using the app