Reviews (6,437)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for generating customer reviews and boosting conversion rates through enhanced social proof. Features like automated review request emails, customizable displays, and review import capabilities are particularly valued. The loyalty scheme and various widgets also enhance customer engagement. Merchants praise the responsive and knowledgeable customer support, user-friendly interface, and easy integration, contributing significantly to their satisfaction.

March 10, 2021

Early days in terms of how things go on the store, but customer service has been outstanding. For a techno-idiot like me the help has been incredibly fast and thorough! The Dashboard I find quite confusing and taking me a while to get my head around. Another review in a few months after a proper road test would probably be more useful.

Prestige Safe
United Kingdom
Over 2 years using the app
April 30, 2022

Always when I need to make custom adjustments, the customer service is there with a solution. Great app.

Modern Native
Netherlands
Over 2 years using the app
August 4, 2021

I think this app setting is simple and practical. Encountered some problems in installing the code, ask for help, and they will help you solve all the problems. Will continue to try this app.

ODK Home
China
Over 2 years using the app
Edited February 24, 2017

Works well, as expected. I like that the review form is embedded within the email.

Spinacas
Singapore
Over 2 years using the app
Edited June 2, 2020

So far, I am loving this app. It integrates with my email campaign app and it includes a rewards app. The team replied to my requests immediately. Great customer service. My only complaint ....not enough tutorials. Don't understand what I am doing or how to set things up. Hope you guys work on that.

Kinder Kouture
United States
Over 2 years using the app
May 20, 2021

Great app and helpful customer service.............................................................................................................................................

Yummi Candles Canada
Canada
Over 2 years using the app
February 6, 2023

The most features for your money, especially at the introductory tiers. Beyond the features, the Customer Support is impeccable. The response time is fast and the answers are quality. They'll work with you until the issue is resolved and also take the time to make sure you understand the features.

Volant Performance
United States
Over 2 years using the app
November 1, 2017

Support is amazing and they keep adding new features. Way better than Yotpo and much cheaper too. Keep it up guys.

Monogrammed Case Company
United States
Over 2 years using the app
Edited January 11, 2021

Awesome customer service! Always quick to help and tenacious in getting problems solved. Super appreciated!

Clevr Blends
United States
Over 2 years using the app
October 27, 2020

Love the app. I use the app to capture customer feedback so that we can use this information to improve our products or services. So far all five stars!!!!! Gen-X Muscle

Gen--X Muscle
United States
Over 2 years using the app