Stamped Product Reviews & UGC

LOVE THAT APP!!!!!!!! So important to send an email after the purchase. Clients love it.

** UPDATE **
Would Not recommend. After removing the app access coding remains on my website. They can not remove it as it distort several product pages. I now have a distorted website and not ETA when the issue will be resolved. Major headache "

After using Stamped IO for a year I had to update my review. The basic feature of collecting reviews work fine. Keep in mind you have to pay more & more to collect reviews. Maybe if you are just starting out this app is okay but in you are having more than 100 orders a month, would not recommend.

I have reached out to Stamped multiple times for varies things, coding needs to be updated, paid $200+ for a plan for ads to reflect on google ads ( FYI this was never resolved and $200 went down the drain as I did not get access to the feature I was paying for ). You will always have to " leave a message " or talk to a bot. No matter the time of day.

This effects your customer service experience as it if frustrating not being able to talk to a live person EVER in the chat. Takes about 24hrs to get a respond and most of the time they send you a link to a discussion board of them assisting another business that's kind of related to your question.

Super frustrating because when you reply saying this does not help and you need them to update or remove their code & not send you to a discussion board to do it yourself it takes another 12 hrs for a reply and they still may not help.

I found a better app to serve my business, received 8-10 reviews after installing the app which made me feel like emails were not being sent out properly.

I followed the steps to remove Stamped IO but the reviews was still reflecting on my website causing a glitch. I contacted Stamped IO, no response. Contacted Shopify for assistance and Shopify contacted the developer to remove the coding, no response.

Had to send multiple request to help, my website was down for 24 hrs due to the coding issue. When a rep reached out I provided access to my store to resolve the issue, they never logged in.

Another rep reached out and sent me to a blog post to do it myself. Didn't work. Sent more messages & then notice the website was fixed but no one ever responded to my messages or advised they fixed the issue.

This process with canceling my plan confirmed I made the right decision as the customer support is the worse.

FYI - I have tried all tier plans and never noticed a difference in service or operations.

Super helpful customer service. They respond quickly and make sure they did an accurate job. Appreciate the communication!

I had some initial issues transferring my reviews over from Yotpo. Tommy responded to me relatively quickly and got everything up and running perfectly for me.

The app has all the features we will need at a much more reasonable price compared to others. The product recommendation in emails is a feature we particularly like.

Looking forward to seeing what else it can do.

Hands down the best customer service I have ever experienced with an app. It does what it says it will do. Need help to fix something? They will do it for you. Awesome app, awesome people behind it.

Reviews are a game changer, and this app collects them every step of the way. Very powerful tool, highly recommend it.

This app works very well and is easy to set up. Had some issues with colors/fonts, but customer service took care of it within hours. Recommend it!

I love how the customer doesn't have to navigate away from their mail inbox to create the review - makes it easy for them!

Love it! We have been happy with our experience with stamped and the features they offer. support has been great too

App is great and support is superb. Thank you for all the help!!!! Very happy with this app and the support received.