Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy management of customer reviews, and customization options. Its ability to send automated review requests and follow-up emails, along with integration with other platforms, is highly valued. While customer service feedback varies, the support team is generally quick to resolve issues. The app offers both free and paid plans, meeting diverse merchant needs. Some merchants report increased conversion rates after using the app.

October 11, 2017

This tool is good for getting customer's review

17 days using the app
August 18, 2017

Just applied to my site. Not sure whether it will works well or not

17 days using the app
Edited May 19, 2020

Not too many editing options, especially with format of reviews. I wish there was some way for me to do formats on reviews on product pages

Heartbreaker Lash Co.
United States
15 days using the app
Stamped.io replied May 19, 2020

Hello there,

Thank you for your review!

Actually, you'll find that Stamped.io has lots of layout options compared to other reviews app out there, here's the guide to the layout customization: https://help.stamped.io/article/180-main-reviews-widget-customizations

Please do not hesitate to reach out to our support team via hello@stamped.io if you have any additional questions, we're always one email away!

We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

Edited September 30, 2021

It seems pretty good at first pass... a little bit complicated to customize everything when working through the helper, for instance, I have to go through the whole process to skip to the section I abandoned. I like the scheduling function and notifications.

7 Summits Snacks
13 days using the app
December 14, 2017

its functions are pretty good but the UI is kind of hard to use. Please put a little more effort on the UI & UX

United States
12 days using the app
September 6, 2021

Amazing customer service! Always get a helpful response within a max of 30 min. The only thing that could be sped up a tad would be how quickly the review emails are sent out. they seem to go through a server and not directly to the customer so there is quite a long delay in sending the review email and the customer receiving it. Otherwise super happy with this app and the incredibly helpful team behind it

New Zealand
12 days using the app
June 1, 2019

I like the app. Unfortunately, I can't use it's default payment gateway for my products. Otherwise, it reallly is a great application.

Assuage Hemp CBD Products
United States
10 days using the app
Stamped.io replied June 4, 2019

Hello there!

Thank you for your review :)

Stamped.io isn't restricted to any payment gateways, there are actually no restrictions at all :)

You can use our app on your storefront regardless of the payment gateway you use.

If you need any help with the installation, our support team can assists you with it! Simply contact us at hello@stamped.io, and we'll be here 7 days a week :)

Thank you!

February 24, 2020

Have only had the app for a week. Customisations need a developer but the basic features are great and so is the customer service after installation.

Tiny Tones
10 days using the app
Stamped.io replied February 25, 2020

Hey Tiny Tones,

Thank you for your kind review :)

We're glad to hear that you're liking our features and customer support.
We do have basic customization options on the app which will cover most of our users' needs, but any advanced customizations will require some CSS coding knowledge.

We hope that you'll have a great time collecting reviews with us :)

Edited May 15, 2019

So far so good - this seems like a great feature so far. The app. dev. do their best at helping out. I wish I could call however. It can be a little frustrating not being able to call but most apps are like that.

Pave Tool Innovators
United States
8 days using the app
Edited May 17, 2020

I like this app. I feel like there are a few technical issues with loading, layout and functionality. That is the only reason I didn't give it 5 stars. I would like to see more user friendly version. However, I am pleased and happy with it and the customer service is great.

ZEN by Esnavi
United States
7 days using the app
Stamped.io replied May 18, 2020

Hello there,

Thank you for your kind review and feedback :)

For load time, we strictly monitor the load time of our app to ensure optimal performance and a load time of 1-2 seconds.

Regarding the queries you have regarding the layout and functions, it seems that our support team has assisted with your queries, but please do not hesitate to let us know if there is anything else we can assist with.

We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)