Reviews (6,212)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.

March 29, 2022

They used to offer a good service although the app works fine the support is non existent now, very disappointing when you are a long term customer and you can't even get support still waiting over 4 and half days for a response. Time to look for another app I think.

Sous Vide Chef
Australia
About 5 years using the app
Stamped.io replied March 29, 2022

Hey there Sous Vide Chef team,

I am terribly sorry for the experience with our support you've highlighted here. We've reached out to you on your open ticket with us to help ...

Edited November 2, 2022

Update 11/2/2022 - Loved Stamped before, but it's been having a lot of issues lately. The reviews are not loading properly. The app is very slow. Very disappointed with this app recently. We've been loyal for 3 years, but it may be time to switch to a better app. This app is wonderful. First of all, you get a really amazing support as you transition to their app. They respond really quickly to my ...

C-IN2 New York
United States
Almost 5 years using the app
October 10, 2022

This app and its service has really gone down hill. It use to be the absolute best app for reviews and their service was stellar. Now, the support team either A) does not respond or B) denies the issue and points to other party's such as google. Case and point, Stamped.io is a google approved seller review aggregator but the seller reviews stopped updating again several weeks ago (ongoing issue, ...

Slofoodgroup
United States
Almost 5 years using the app
Stamped.io replied October 14, 2022

Hi there SloFood group!

It looks like Kaushik is working with you on your current Google issue. This is a tricky one to be sure.

Once we have provided Google with the feed, ...

January 17, 2023

Their customer service is BS.. Takes so long to respond when I'm having urgent errors. I wish they have live chat available so they can get things fixed right away for users

Geckopia
United States
Almost 5 years using the app
Stamped.io replied February 17, 2023

Hi there Geckopia team,

I understand your frustration as we only have a small team doing their best to get back to all our merchant's requests.

It looks like we've resolved ...

December 21, 2022

After deleting their app (after years of using it), their Reward widget (part of their Review app) is still visible on our website and we cannot remove it. More than a week after we and Shopify's support team has contacted them, they have still not sorted it out - apart from emailing us a couple of times to let us know they have passed it on to the correct department. Very poor customer service. ...

XBODY UK
United Kingdom
Over 4 years using the app
Stamped.io replied December 22, 2022

Hi there XBODY team,

We're sorry to see you go, and I can see that we are working with you now to ensure the widgets are properly removed.

We've recently moved to a new ...

Edited December 13, 2024

Reviews dissapeared from my site, UI is very poor. Not very happy. Can i fget suuport to help me soon? We are in main campaign of the year and im out. Please contact me. Thanks

Upani
Spain
Over 4 years using the app
May 24, 2023

Nothing about this app functions properly. I cannot even figure out how to change the product photos.

ARCADIAN | HAIR + SKIN - Small batch. Made by us.
United States
Over 4 years using the app
Stamped.io replied May 30, 2023

Hi there Arcadian Hair team:

Thank you for sharing your feedback with us. We're sorry to hear that you've been facing difficulties with the functionality of our app. Our team ...

Edited January 19, 2023

Terrible app with even worse support, I'd high advice not to get everything set up on this app, try Okendo, we're going to start transitioning to that

Joolca Australia
Australia
About 4 years using the app
Edited July 26, 2024

Updated in 2024 July:
Stamped changed its billing policy to a tiered one based on number of orders per month. We import all our orders from another platform into Shopify. These orders do not have email addresses and yet are counted towards the monthly order limit.

2020:
I used this app to collect more user generated content e.g. photos, use cases for our products and also to display reviews ...

State of Matters
Singapore
About 4 years using the app
March 22, 2022

Dumb. We are trying to transfer reviews - and you cant even upload their downloaded .csv file to their program. You have to take their downloaded template, and then manually transfer every line to their custom upload template. Literally the dumbest thing I've ever seen and is waisting my time. Switching programs now.

Grip Clean
United States
About 4 years using the app
Stamped.io replied March 25, 2022

Hi Grip Clean tam,

We are sorry to hear about your experience with the .csv file and transferring reviews between products. We have followed up with you separately on your ...