Reviews (6,212)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.

May 20, 2016

Great app! The support team was very helpful and quick with every reply. My only complaint is there are no instructions at all. Its an automated app that will do everything itself if you want to wait 2 weeks to start getting reviews. If you want to jumpstart the reviews coming in you can, if there was an instruction page that would be helpful and you wouldn't have to send a support email. I ...

Foxx Holsters
United States
Over 6 years using the app
Edited February 17, 2022

I needed a question answered regarding how the app works from the customer perspective. Support got back to me very promptly with the answer I needed. For the most part this app works very smoothly. One improvement I would like to see is faster searching in the review request queue. It takes a long time to get your search answer. Perhaps automatically archiving review requests after 3 months or ...

Green Mountain Diapers
United States
Over 6 years using the app
Stamped.io replied June 18, 2019

Hey Green Mountain Diapers!,

Thank you for your review! We really appreciate your feedback!

Just to clarify, there's actually an option available that you can unpublish the ...

April 23, 2017

Great app but the emails go very quickly, I have yet to figure out where they go!

Ohm Land Coils
United States
Over 6 years using the app
August 7, 2019

A really useful app and have received a huge amount of customer feedback in a short space of time. Great app. I initially struggled to get the app working continuously, but contacted the support team and they were very helpful. Also imported my data from shopify reviews app too.

Velochampion
United Kingdom
Over 5 years using the app
Edited March 23, 2020

It's an easy to use app with a nice design. It has generally worked well for me. Only thing is the cost. If you have a lot of orders it gets expensive quick. If you choose not to send review requests to all your customers, they queue up and requests are sent when your billing cycle renews. However then you end up sending requests for very old orders if they have piled up and you have to go in and ...

Tenbazaars
Canada
Over 5 years using the app
Stamped.io replied March 24, 2020

Hey Tenbazaars,

Thank you for your kind review, we're glad that you've found our app to be user-friendly and suitable for your store!

Regarding the review requests, we've ...

February 22, 2017

The App is a very useful for collecting verified customer reviews. It has many useful features for growing your business. The 50 e-mail limit may be difficult for small businesses who cannot afford the monthly payment and want take advantage of the free plan until they grow.

Dohe Store
United States
Over 5 years using the app
December 26, 2018

We have just finished the setup process for Stamped.IO and while we initially had difficulty configuring the app on our own, we were delighted at the support teams timely responsiveness and help in making the app what we needed it to be. We have only set up the basic features so far, but are looking forward to seeing how the review collection process goes and hope to configure some of the ...

Vital Plan
United States
Over 5 years using the app
February 5, 2018

Great customer service, and once it's set up, the app works exactly as it's supposed to. I've removed one star because it is not at all easy to setup, and when we first upgraded to the more expensive and comprehensive version of the app, there wasn't even any explanation of how to access the user portal, so we literally could not figure out how to move forward.

As soon as we reached out to ...

Alder New York
United States
About 5 years using the app
January 28, 2017

Great app, works well with very little input from my end.
The only downfall is: customers using some email platforms cant submit the review directly from their email. Hopefully this issue will be addressed soon.

The Potting Shed Garden Tools
Australia
About 5 years using the app
February 24, 2019

Good product. Works well, has a few things that can be improved but overall i am happy with the app.

Jade Black
United States
Almost 5 years using the app