Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to collect and showcase product reviews, photos, and videos. They commend its easy-to-use interface, simple setup, and customization features. The app integrates well with Shopify, offering various widgets and boosting conversion rates by providing customer reviews as social proof. The support team is noted for their quick and efficient responses. The app offers a useful free plan, with more features in the paid version. It's easy to install and facilitates straightforward email automation, providing valuable customer feedback.

April 18, 2024

Customer support has been super helpful in working through a couple issues.

Pretty Simple
United States
Over 6 years using the app
May 18, 2024

Warning: After using the reviews app only, I switched to a full year plan of Full Suite (Loyalty and Reviews) with Stamped. The loyalty portion did not work, with an obscure explanation that it would work when I was migrated to their new Loyalty 2.0 (despite the fact I had just signed up). They refunded me, and I returned to working with Smile for Loyalty. Since then (April 19), Stamped is no longer sending review events to Smile, despite the apps being configured correctly. I have escalated service tickets in for over 5 business days with no solution.

Little Zen One
Canada
Over 2 years using the app
April 30, 2024

Stamped.io is probably the best review plugin! We love it. The support is amazing and the team is always happy to help. Thank you very much!

Yomia
Austria
Over 2 years using the app
February 8, 2024

Excellent service. Easy to install on website, easy to set up email automations and change where necessary, we also use the business plan which allows us to show our ratings on our Google PLAs. Would highly recommend. Support is excellent too.

Shop@PhysioWorld Ltd
United Kingdom
Over 3 years using the app
March 13, 2024

Customer Service was fantastic for us! Had an issue with customers leaving rave reviews but giving us 1 star. Vi was able to help me address this issue promptly! Thank you so much Vi!

Ricochet Off-Road
United States
Over 3 years using the app
May 21, 2024

Very useful product and great service too.

Many thanks to Arjun!

Lily Gardner
United Kingdom
Over 5 years using the app
May 8, 2024

Quick and efficient customer service! They sorted out our issue very quickly with no hassle!

Wine Brothers
Hong Kong SAR
Almost 4 years using the app
May 15, 2024

I was having some issues with importing our old reviews and reached out to support. Eslam from their team was amazing. He was incredibly quick to respond and point out errors I had made in the my spreadsheet. When I still couldn't make it work on my side, he went ahead and did the import which was so appreciated. There are so many moving parts on websites that it's really helpful when a support team can solve an issue. Excited to continue to use their service now to collect reviews.

The Fantasy Box
United States
28 days using the app
May 2, 2024

We ran into a tech issue and their customer support team was super quick and extremely helpful in getting it resolved (specifically Sid). Highly recommended.

Magic Paper Labs
United States
10 months using the app
March 16, 2024

Great app for reviews and helpful customer service. Sometimes the load time for the reviews is slow so hopefully they can improve that going forward.

Crucible Cookware
Sweden
Over 1 year using the app