Reviews (6,212)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.
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Great app with great support. Any issues are resolved very quickly. Loads of options available can suit any store.
Amazing App, it takes care of all reviewing process from customers: asking for reviews, moderating them, posting them on Facebook: everything! Excellent customer support so far too. Thank you
Hello Terre Verdi Organic Skincare,
We're glad that you're liking our app's ease of set-up, and ability to collect UGCs such as photo and video, those are indeed great content to showcase in stores :)
We hope that you'll enjoy using Stamped.io to increase social proof and drive sales!
The app is great! I like the navigation and how easy it is to use. I will recommend it to everyone to use.
Really happy with that app - super easy to use, great automations and fine overall user experience!! Enjoyed the simplicity. Keep it up!!
I used this app to help me do x. I really like how it does y. It would be nice if it did z better.dddddddddddddddddd dddddddddddddddddddddddddddddddddddddddddddddddddddddddddgdddddddddddddddddd
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So far so good, we have a great uptake from our customers, the app does everything we want it to and is displayed nicely on page.
Responses from the support team have been fast informative and very helpful.
After using this app since 2019, I'm sorry to say there are some frustrating flaws which are leading is to consider migrating to another service.
1) You can't display a single review (as in one review). You can only display a review title, which the user has to click to see the review. There are a number of problems with this approach, the main one being that 99% of review titles are generic like 'Great service' or 'Great product'. This makes the reviews look fake and makes people less likely to click the title to read the review - even if they understood that you have to click to see the actual review, which most people do not.
2) You can't leverage reviews by integrating them into your content. It's infinitely more powerful when your marketing text is backed-up by a customer who says the same thing. But not being able to display a review makes this impossible (review titles are almost pointless as noted above). We've been told that to display a single review, we'd have to hire a developer to make a custom app. This sounds crazy for such basic functionality.
3) We often go through periods where in-page reviews don't display on the front-end at all. When this happens we try multiple browsers, try viewing on our phones over the mobile network (bypassing our ISP), clearing the cache etc. Then after a while, the reviews display agin.
4) The app is unacceptably slow 90% of the time - and we're on 200Mbps fibre with only two people using the bandwidth. Every click has a delay, it's crazy. Also, adding reviews in the Shopify editor is painfully slow, often requiring constant re-loads just to see them (often 3 or 4 reloads).
5) [Edit - this is now fixed] You can't search reviews! This used to work but it's been broken for months now, something support has acknowledged.
If all you need is a decent system to collect reviews and display them on product pages, then great. But if you want to start leveraging your reviews in more places around your site, like the home page, landing pages, blocks etc, then I'd seriously consider another app.
What's kept us using Stamped for so long is the great service and the people. But the crazy limitations and speed issues are forcing us to consider a different app (we're not looking forward to moving). Sorry guys, very sad to leave this review. Cheers, Ben
I used this app on my website. Simple navigation and easy step by step guide to use. Would highly recommend.
Iʻve only started to use Stamped.io but so far itʻs been working great. Itʻs so nice to see reviews in my store.
Excellent Support and awesome service . THere are rooms for improvement. But overall the best review app out there