Reviews (6,213)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.
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SUPER excited for this app. I just recently received reviews on my site and was looking for a way to automate a couple things. The Premium level has everything I needed. I love the Facebook Page Review Tab and that I can entice my customers to leave a review by sending them a coupon. Customer server helped with all my questions with a really quick response time. Thank you!
I used this app to help me post reviews on my site. I believe it would be better if it had more customization options. For example, font size, font type... And also if you could delete a review directly from the product page.
Edit:
it seems the quality has decreased over the last year or so. While the support is still decent and the folks there are willing to help, the app and widgets are just so terribly slow and buggy. They often don't load at all or only after waiting for more than 10 to 15 seconds (which is waaaay too long in this day and age)
The backend is the same; it's just slow and clunky. Please fix the speed and the bugs or I'll be forced to move to a different app.
Original review:
Excellent App, 5 stars. I asked if they could remove the empty stars if a product didn't have any reviews yet. They responded within an hour and fixed it the same day.. Absolutely great support! I'm really happy I found you guys, keep it up!
Hey Teddy and Wool,
Thank you for your review and kind words!
We're glad to help you with your queries, thank you for the kind compliments, it's incredibly heartening :)
We hope that you'll have a great time collecting reviews with Stamped.io!
i like this app very much´becouse it help me with mi reviws, but my englsh is poor than please try to understand MF
Hey there,
Thank you for your awesome review!
We hope that you'll have a great time collecting reviews with Stamped.io!
No issue once its working on the web site, it just not very easy to understand how it all works or how to use it. It all a bit clunky and slow then can freeze, support is good.
Thanks for the reply to the review, but i think your missing what I'm meaning. In regards to you support set up it much improved since i last tried to use it, but it still needs a lot of work. Also you need to be able to save you own template on the Smart banners.
Hi there,
Thank you for your feedback!
We’ve just checked your account on multiple devices and locations and the dashboard is loading instantly.
Once you’ve installed the app, every settings are already optimized for conversions (:
There’s also a simple guide that brings you through the important settings of the app as well and we’ll highly recommend going through it!
However we will reach out to you via email and to assist you further on this.
Thank you!
It is a great app. Works perfectly and has lots of functionalities. And, if that was not enough, the support team is a 10/10. They help you with everything you need! :D
We use this app to get reviews on our website. The app is user friendly and the support team is quick in responding to queries and questions. All new features are usually only with upgrades, which is fair but there should be a trial period to test those features without immediately upgrading.
Overall pretty satisfied with the App.
I recently started to use the Stamped.io App. It integrated easily to my Shopify Store and tech support was there to assist me when I needed. It also integrates well with my email marketing App.
Fantastic customer service from multiple team members at Stamped. They are there to help and answer questions quickly and efficiently. 5 stars
I have been using this app on my store for quite some time and it's always been awesome. One of the biggest complaints I have however is the constant changes lately to the app. I had requested from support many many months ago to help me install a specific widget because it was not working for me and they asked me to make them "part of the store" and I did and they NEVER even logged in and installed anything. So...I gave up on wanting that feature. Still, kind of annoying the lack of follow-thru from support. Also, the box that pops up when you are in the app itself moderating reviews ext, WILL NOT GO AWAY! I am so tired of completing the same two steps over and over and over again and the "box" not marking those two things done so it will go away. Please fix your bugs and please learn to follow through and customer response.