Reviews (6,216)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.

Edited April 1, 2023

I was hoping Stamped Support would be better by now. I've had them for 4 years.
I'm on the business plan paying over $200 a month, and it STILL takes days to get simple issues fixed.
There is NO live chat, they claim to have 24/7 support, but if you reach out on a Friday, good luck getting anything until Monday.

Notice all their 5 star reviews are new customers. They do this on purpose, ...

Nordic Catch
United States
About 3 years using the app
Stamped.io replied October 14, 2022

Hi there Nordic team,

I am sorry that this has been your experience recently, and I can assure you that we care deeply about the success for all our merchants.

We have team ...

August 9, 2022

This is the WORST review app you could ever download. Don't make that mistake. I have been using their app for the past 1 year at least and I found out the customers can't even upload their video unless I upgrade to a "business" plan which cost 3 times more than the competitors app. Secondly, you can't put the same review for several products. And lastly, they are simply NOT AVAILABLE when you ...

Popi Hair
United Kingdom
Almost 3 years using the app
Stamped.io replied August 9, 2022

Hey there Popi Hair team,

It looks like you're referring to a support ticket you created 2hrs ago. Blake is on it and should have a response to you soon!

While we do not have ...

Edited July 26, 2022

updated! They are not as responsive as before. Take more than two weeks to response and never help to resolve my issue. The worst you can ever meet, I will not use this app on my other websites, never!!!

Sincreative
United States
Almost 3 years using the app
Edited September 22, 2023

I can no longer recommend this app to anyone. Extremely buggy interface, nothing loads as intended. Our customers complain all the time they can't do this and that - after years of using this app it's time to ditch it and move on. Their backend must be horrendous and we pay premium prices to get a garbage system.

GoDoggy
Japan
Over 2 years using the app
Edited November 5, 2022

I used Stamped.io for almost two years (not the 10 months shown due to technical reasons) and in that time the company went from being pretty darn good to pretty darn bad. Maybe it has something to do with the change in ownership, but I finally ditched this company in favour of a different one - for less money too. The deciding factor was page load times. My Reviews page at one point took 40 ...

Secret Storage Books
Canada
Over 2 years using the app
Stamped.io replied May 10, 2020

Hey there,

Thank you for your kind review!

We're glad that you found Stamped.io to be a better fit for your store and we hope that you'll enjoy using Stamped.io to increase ...

Edited April 27, 2022

I wouldn't recommend using this app. There is too much difficulties involved when you need to export your reviews. They won't allow all pictures to be exported. When i complained, i was told to add some complicated codes on over 800 reviews and i asked them for help to assist because i assumed it should automatically be exported but they refused to assist. Update!
Terrible!!! They provided me ...

Express Wig Braids
United States
Over 2 years using the app
Stamped.io replied April 25, 2022

Hi there Express Wig Braids team,

I'm sorry to hear about your experience with exporting your reviews.

We're going to reply to your support ticket with a screen recording ...

Edited November 27, 2018

Bad app, bad customer support. We are a small business and startup so we rarely if ever reached the 50 orders per month limit, but for some reason we were always over the limit and review request emails would never be sent. However, that didn’t stop Stamped.io from spamming us with emails that we have reached our monthly limit and should upgrade. We gave up on the app until 11/1/18 when we ...

NugTools
United States
Over 2 years using the app
Stamped.io replied July 13, 2020

Hello NugTools,

We are sorry to hear about the experience you had with Stamped.io, our support team could have clarified better on the query you had.

Stamped.io counts the ...

Edited August 25, 2021

Other apps are much better. Stamped.io puts CSS customization behind a paywall, and their interface is ugly. It loads slow and is not nearly as user friendly and costs more. I'm not happy with it.

Voomwa
United States
Over 2 years using the app
Stamped.io replied August 25, 2021

Hello Voomwa,

Thank you for your review and feedback!

Stamped.io allows for full customization of the display widgets even on the free plan, it can be done by applying the ...

Edited August 9, 2018

App non fiable pour ce qui est de la facturation. Après avoir choisi un plan payant, je suis revenu au plan gratuit mais l'App m'est toujours facturée depuis des mois!

Bulldogandcofolies
France
Over 2 years using the app
December 7, 2022

While the app does a fair job (quite often it is slow, does not load correctly on mobile, and fails to load CSS on the plans page), the pricing and the sales team are the worst.

Customers (or new potential customers) should be aware that similar apps charge 1/4 of the annual price of Stamped for even better features.
We find it disgusting that the only way to access the Google Shopping Reviews ...

Luxurier
United Kingdom
Over 2 years using the app