Reviews (6,214)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.
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Love it! Their support team is very responsive and gets the job done fast! I'm using this app on two websites
Bad app, bad customer support. We are a small business and startup so we rarely if ever reached the 50 orders per month limit, but for some reason we were always over the limit and review request emails would never be sent. However, that didn’t stop Stamped.io from spamming us with emails that we have reached our monthly limit and should upgrade. We gave up on the app until 11/1/18 when we received an email from a customer. Our customer had received a review email regarding an order that was two years old. The customer was confused, upset and panicked believing that their credit card information had been stolen and used to make a purchase. I immediately checked our records and assured him that no new purchase has been made. So I contacted Stamped.io customer support for an explanation and resolution and this was their response, and I quote:
"I checked that you are in the Lite plan and it comes with a monthly of 50 order limit and it doesn't meet your sending needs. …I suggest considering upgrading your plan to a great limit so you can send review emails for all the orders placed."
So after two rounds of emails and never addressing why they were sending review emails to two year old customers, we uninstalled the app.
Update: No, the issue was never resolved. However, we found a much better review app in Judge.me - no 50 order limit, review importer, more features, great support and it's FREE!
Hello NugTools,
We are sorry to hear about the experience you had with Stamped.io, our support team could have clarified better on the query you had.
Stamped.io counts the number of orders review emails are sent out to. Once your limit is reached for the month, review emails will pause sending and accumulate in the queue.
The review emails will resume sending:
- on a new month when the limit is reset at the start of each month
- when there's a greater order limit, an upgrade
The customer had received the review email for the old order due to the large number of backlogged review emails in the queue since the app was installed.
We do apologize for not addressing your query earlier and resolving your concerns.
Stamped.io definitely has more value-added features compared to Judge.me, and our plans are priced competitively compared to other review apps in the market which offers a similar set of features.
We hope you will re-consider our app again in the future!
This is a very useful APP. Stamped.io has been helping me upload reviews for a long time. Thank you very much. I am willing to recommend Stamped to everyone.
Hey Jim Halo,
Thank you for your review and kind words.
Our support team is glad to have been able to assist and we hope you'll continue to have a great time with us collecting reviews for your business :)
Thank you for your recommendation!
We are still on the free trial but so far so good! I love how you can see who they sent the email to, if the customer open the email and if anyone left feedback! I just wish the next plan didn't go from free to $15.00 a month. Maybe like $7.00 or $10.00 and I would have already upgraded!
Very easy to set up with a step by step easy to understand tutorial. I checked out some other apps and for the free plan option this was by far the best value option.
I installed this app to start sending email automation to collect reviews and send coupons for the customers who interact. So far, so good, everything seems to be working correctly! There were some bugs while setting the whole thing up that made the process a little more slowly, but I instantly emailed the support who was super fast, helpful, and accurate in solving my problems. Would be good to have more attractive design solutions to show the reviews on the homepage of our website :)
Other apps are much better. Stamped.io puts CSS customization behind a paywall, and their interface is ugly. It loads slow and is not nearly as user friendly and costs more. I'm not happy with it.
Hello Voomwa,
Thank you for your review and feedback!
Stamped.io allows for full customization of the display widgets even on the free plan, it can be done by applying the CSS codes within the theme files.
We are sorry to hear that the interface is not to your liking, it is actually based on Shopify's very own Polaris UI. The dashboard is also optimized to work well across all popular desktop browsers. Thank you for your feedback and we will continue to improve on ensuring that it remains user-friendly and responsive.
Please feel free to write into our support team anytime (hello@stamped.io) should you require any further assistance with the setup!
-Stamped.io Support
Love this app! Makes it super easy for customers to leave product reviews and it's all automated, hassle free!
Excellent reviews app with growing potential and an easy-to-use experience Very helpful customer service team!
Hi there Skin Science team,
Thank you so much for your wonderful review of our reviews app!
We are thrilled to hear that you are finding our platform easy to use and that our customer service team was able to assist you. It's always our goal to provide a seamless and enjoyable experience for our customers, and we're so glad that we were able to do that for you.
Your feedback means a lot to us and we're so grateful that you took the time to share your positive experience. If there is anything else that we can do to support you, please don't hesitate to reach out.
Thank you again for choosing Stamped. We truly appreciate your business and look forward to continuing to serve you in the future.
Decent review tool with solid functionality but needs some serious updates to be easier, more user friendly, and powerful. The email builder doesn't really allow you to have emails that feel on brand because of its limited functionality. I also wish the visual design and information architecture on the reviews list page was easier to sort through and read.
Hello NIMA,
Thank you for your review and feedback!
We do have the layout editor feature should you require a complete control to customize the review emails sent from Stamped.io. This is available on the business and professional plan.
We will also continue to improve on the dashboard UI to ensure that it's user-friendly and intuitive :)