Reviews (6,213)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.
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We implemented product reviews addon app a few weeks ago and has been great so far. I like the email automation and which our customers are able to review right from the email along with other customizations. Support has been excellent and responsive, too!
We have tried many review apps so far but no more we are looking for one since Stamped.io is just what we needed. Let me just say that none of them can compare to this app. It has really detailed and simple interface with all the features you need for your store's review section also you can send review reminder mails through app's internal features. They have such a support team that is really professional when it comes to helping and completing tasks that we could not managed to fulfill, they were always in the line when we need it.10/10 app and support!!
this app is to help me understand better the customer expectations. I find it too limited and not flexible enough
Hello Arizali,
Thank you for your feedback!
Our support team has reached out to your via email to better understand your needs and assist you with your account.
Looking forward to your reply :)
Works great. Easy for the customer to write a review without being too invasive. Adding a % off voucher also is great way to encourage more reviews. Also requesting pictures of customers creations with the product is an awesome way to create a community with your brand.
A must have but too expensive hence the 4 stars.
This app delivers as promised. Collecting reviews is cheaper and easier! It would be nice if we could send out custom NPS requests, though
Wonderful experience with this app! Ivan from their tech team was extremely helpful assisting in some coding suggestions that has already gained traction with our website.
The customer service on this app is incredible. Any question I had was handled so quickly (even on the weekend) and every time they went above and beyond, even fixing an issue that was not related to the app. The app makes getting reviews so much more streamlined and easy.
We found out the widget has not been allowing customers to submit reviews over the last few weeks. We have reached out a couple of time and have not heard back. I would not recommend.
Hi there BackPacker's Pantry team,
Thank you for bringing this to our attention, and we apologize for any inconvenience you've experienced. We're sorry to hear that you've been facing issues with the widget and that you haven't received our responses to your tickets.
Upon researching your case, it appears that there might have been a communication issue that prevented our responses from reaching you. We truly regret any frustration this may have caused.
To address this matter promptly, I've reached out to you separately to ensure that you receive the help you need to resolve the widget problem. Our support team is dedicated to providing quick and effective assistance, and we want to ensure that your concerns are addressed in a timely manner.
We're committed to providing a seamless experience for all our users, and your feedback is crucial to our ongoing improvement. Please know that we take your feedback seriously, and we'll work diligently to resolve the widget issue and provide you with the support you deserve.
If there's anything else you'd like to discuss or if you have any further questions, please don't hesitate to reach out to us directly. We're here to assist you and ensure that your experience with Stamped is nothing short of exceptional.
Thank you for bringing this to our attention, and we're looking forward to resolving the matter to your satisfaction.
I have installed and used this app on 2 stores so far. The Stamped tech support is excellent and the app integrates easily with most of our other apps. Highly recommend!
Inactive support, Apps don't work as advertised, support doesn't acknowledge problem and thus doesn't solve, however they advise to you switch to a plan with higher monthly fee if we want to use bug free APP, fyi, we already already on a paid plan !!
Hello Saraf Furniture,
Thank you for your feedback.
Our support team aims to reply all queries within 12 hours for all users.
We are sorry to hear about the misunderstanding for the issue you were facing, and we will definitely want to get this sorted out to ensure that the app works optimally for all our users.
Our support team will be reaching out to you to provide a resolution for the issue you were facing :)