Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic customer review solicitation, aiding in valuable feedback collection. It's user-friendly, integrates seamlessly with Shopify, and offers a robust free plan with additional paid features. Despite occasional slow loading, its reliability, customization options, and ability to drive growth through customer insights are highly valued. The support team is praised for their prompt and effective assistance.

December 18, 2020

This app is great for reviews! It's pricing is reasonable and it's function is excellent. The real winner on this app for me is that it emails the customers and asks for a review, in my experience you will almost never get reviews if you don't do this, but it's also very time consuming to do manually. I also loved that this app was able to easily import my reviews from a different review app so I didn't lose those older reviews.

Warm Belly Wetsuits
United States
10 days using the app
December 26, 2019

The app is very good. It delivers what it promises. The customer service is exceptional. We have been liaising with Judy and she was very patient and prompt. Highly recommended!

Fifth Origins
Netherlands
10 days using the app
Stamped.io replied December 29, 2019

Hello FIfth Origins!

Thank you for your review and kind words :)

We're glad that to hear that you're loving our app, and we appreciate your kind compliments of our support staff.
We hope that you'll have a great time with Stamped.io collecting UGCs for your store :)

December 1, 2016

Great app! A must have for stores looking to get more reviews on their products. Reviews add credibility, and this app gets you reviews!

Refcore Canada Inc
Canada
10 days using the app
July 8, 2019

I sell vintage which is why I chose to install the Stamped.io Reviews app on my site rather than the more basic Product Reviews app. I wanted the ability to display my customer reviews as a group (as opposed to on a product page) because my items are all one-of-a-kind . The user documentation provided is good so I was able to get 90% of the way through by myself before I encountered an issue re: the photos uploading that required me to contact the support team directly. I am pleased to report they resolved everything very quickly, on a weekend no less! The functionality provided by the app is excellent and the support is even better. Color me a happy Stamped.io client.

Linda Shore
Selective Salvage

Selective Salvage
United States
10 days using the app
Edited October 4, 2019

What I enjoyed:

1. The support: the support is simply phenomenal. They do a great job helping you with your request. I was really satisfied with the level of care I received. I think customer support is super important because when adding a new app there are often times a learning curve. The supporting staff makes that learning curve easier to climb.

2. The instagram curation and check-out micro-reviews are huge for our store because right away we were able to gather user generated contents since we have a crowd on Instagram.

What I did not enjoy:
It's not necessarily what I did not enjoy, but rather what could be improved.

1. It will be helpful to have a video conference / training session from the support team. It will speed up the onboard process since sometimes issues are just easier to express over video or screen share.

2. I think the layout builder could be a little better or have more feature. For instance, the reward reply email didn't have the option to add in the company address. I contacted the support team to put it in. To me it's important because every email should comply with CAN-SPAM Law.

3. Having a UI where user can input their own pre-header would be nice since those things can improve open rate.

Again, these are features that are nice to have since they are available in Klaviyo (we use Klaviyo as our ESP), but from development point maybe it's difficult? Overall it's still an easy5 stars because I respect companies that devote their time in their customer support. Lots of softwares and tools now can do the same thing, but when it comes down to it, who can provide the best support is the difference maker to me.

Gooby
United States
10 days using the app
Stamped.io replied October 5, 2019

Hey Gooby,

Thank you for your review and kind words!

Our support team is heartened to hear that we have made your journey with us at Stamped.io much easier :)
We do hear your feedback as well, and will forward it to our tech team for their consideration.
Thank you so much for your continued support!

December 1, 2020

Great app, works beautifully. Customer support was just incredible and went above and beyond what they had to with their assistance. We at groundz.com give you guys 6 stars!

groundz.com
United States
10 days using the app
April 25, 2020

Amazing! is it possible to remove the date of publication of the reviews? The app is so cool! It's a good plan (sorry for my english i'm french) ;)

Kadiria
France
10 days using the app
Stamped.io replied April 25, 2020

Hey Kadiria,

Thank you for your kind review!

We're glad that you're liking our app, and yes, you definitely can. Our team has assisted you with your query :)

Thank you again, we hope that you'll have a great time with Stamped.io while generating social proof for your store :)

July 19, 2017

This company is superb, i wasted 3 months with yotpo and ristrict myself to lot of limitations without any reason, then shopify expert recommand this app to me and i m glad that i migrated. It solved all my issues and i m more then happy !!

Support is so fast that sometime it feels like they reply almost same second as you shoot them email.

Keep it up

Cheers

Saroshsalman
Pakistan
10 days using the app
October 25, 2022

Whatever has not worked right out the gate due to our inexperience has been quickly worked out by their knowledgeable team. Great app. Great support. We looking forward to expanding our use of their tools.

Saltern
United States
10 days using the app
March 25, 2019

The Stamped.io team are extremely responsive and go the extra mile to help. Can't recommend them enough. And the app is brilliant. It does all the things I could ever want it to do and more. If you're on the side line about using this app I'd suggest taking the plunge!

House of Knives
Australia
10 days using the app