Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

June 20, 2021

This has to be one of the best app's I have added. Its super easy to use, plus the customer service has been available within minutes whenever I have needed them!!!

Sweecandy
United Kingdom
4 days using the app
Edited January 1, 2021

The reps have been tremendous help. The app is working great so far, and we are getting lots of reviews. My only suggestion would be to have an initial onboarding call with your new customers to go over set up and answer any question they may have, as the initial process can be a little intimidating until you get it figured out. Thanks.

ShredFin
United States
4 days using the app
Stamped.io replied December 29, 2020

Hello ShredFin,

Thank you for your review and feedback!

We are sorry to hear about your frustration in setting up our reviews app for your store. Stamped.io currently only provides email support, but our team is always available should you require any form of assistance with setup.

Our support provides a 12-hour guarantee in replying to all queries regardless of the level of plan, and most queries will be attended to within the first few hours. We can definitely do better and improve on the level of support provided for our users.

As for any clarification that you require regarding our wide range of features and settings, we do have a comprehensive knowledge base with the details documented: https://help.stamped.io/

Our team will be reaching out to you as well to provide assistance with any further setup required to get the app going for your store :)

January 28, 2018

Great app, thank you. Installation and customisation are very easy. We love the interface as well.
100% recommended.

Tripatricks
United Kingdom
4 days using the app
May 22, 2020

Great app! It has all the features that we needed, easy to setuo and customize. Had a few questions and the support was very fast.

EcofiltroMX
Mexico
4 days using the app
Stamped.io replied May 24, 2020

Hey EcofiltroMX,

Thank you for your kind review!

We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

November 23, 2016

icant seem to proceed with installation until I write a review - so good job for a great app

Easy Surf
Israel
4 days using the app
November 16, 2021

Stamped.io is simply the best review and loyalty app available. My only complaint is that I didn't switch from Yotpo sooner.

Farm Field Table
United States
4 days using the app
April 13, 2018

I'm just getting started with Stamped.io, and the support has been outstanding. Any questions get a very quick response. They are a very helpful team. I look forward to working and growing with them!

Safeandfair
United States
4 days using the app
June 29, 2021

In my first week of free trial, had a few minor hickups with installation and Mohamed was able to resolve them for me within 24hrs. Fantastic turnaround. Looking forward to seeing what this app can do in the coming weeks/months.

Conway + Banks Hockey Co.
Canada
4 days using the app
June 27, 2020

Really well designed app! I am only using the free plan, had some problems in the way the reviews showed and the customer service was incredible, so helpful and kind. I'll most likely upgrade to a plan in the near future.

CreativeIngrid | Ingrid Sanchez
United Kingdom
4 days using the app
Stamped.io replied July 4, 2020

Hello Ingrid,

Thank you for review and we hope that you will continue to explore the value-added features that Stamped.io has to offer for your store!

Edited August 10, 2018

We tried using generic review apps as well as other paid review apps and without a doubt this is the best route to take. All of the functions are phenomenal and easy to work with on the backend, look amazing on the frontend, and their support team is absolutely amazing!

Flipsidecanvas Com
United States
4 days using the app