Reviews (6,215)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.
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The support team of this app is world first class. They kept helping me until I was happy with the implementation of their service on my page, I asked a lot of customizations on the code to be honest and they did never stop helping me until I was happy. All the onboarding happened in less than 2hrs. AMAZING!
Yeah, I like the app. I approve of how it works and how long it takes to provide a few different features and submissions as well
I've had great success so far with onboarding with Stamped.io. The team is responsive. I'm looking forward growing my UGC with Stamped. I would like to see an integration with Rise.ai, as I use their Gift Card Loyalty program already. I know Stamped has a Loyalty program, but I need to integrate the two that I am currently using. That is the only drawback so far, as I am currently manually rewarding my customer for writing reviews.
Exactly what we need. Easy back-end. Clean templates. Excellent customer service. Thank you for setting us up!
Great app and superb customer service. They took quick care and solved my issues 100%. Lets see how the app now plays out over a longer period.
Hey there,
Thank you for your review and kind words, we're really pleased to hear that you're liking our app and support :)
We look forward growing with you and hope that you'll have a great time collecting reviews with us!
It's not possible to remove this app from your Facebook page without it showing up as an error across the entire screen. I installed this app again in order to be able to remove the app from Facebook. But instead of being able to remove it, I was charged for the entire month.
Hello DermaTecc,
Thank you for your review and feedback.
Due to changes in the Facebook interface, the removal of custom tabs in business pages will require Facebook support's assistance.
As for the unintended charge, our billing team will be reaching out to you in an email to get this resolved, and ensure that a refund is processed accordingly.
Amazing app. very easy to setup everything, customize it and improve my website look and reviews. The support is incredible and very helpful. Thank you very much!
Slow support and no urgency to fix issues, it's also pretty expensive at scale - more so than others.
It simply stopped sending emails completely and when asked to fix it, nothing has been done - it's been two weeks with no solution from their side so I'm paying for an app that isn't doing it's sole job... sending out review emails... UPDATE: DESPITE THE REPLY FROM STAMPED - OVER A MONTH HAS GONE PAST WITH NO RESOLUTION. IT IS QUITE SIMPLY THE WORST CUSTOMER EXPERIENCE I HAVE HAD IN 10 YEARS OF ECOMMERCE
Hi Wild Dose team,
It seems as if your ticket was related to a wider known issue our developers have been working on and have now pushed a solution for!
I see also that your open ticket contains a number of unrelated issues all of which I see Elvis has been in touch with you on consistently to ensure you are well looked after.
My sincere apologies for the spat of issues you were facing, though I do hope we've been able to work together to resolve these over the past several days.
Please let us know if there is anything more we can do to change your experience with Stamped. We are here for our merchants and always look for ways to improve that support.
All the best,
We tried both Shopify Product Reviews and Loox before switching to Stamped.io. This app has lots of options for using/displaying widgets differently and great features such as automated email review requests and more. Setup in some ways is a little more technical (adding code to theme files) but not hard. Big shout-out as well to their customer service. We submitted a request for 2 issues, heard back and had both resolved within an hour... on a Sunday afternoon. Lots more to do with this app that we haven't gotten to yet! 5 stars for sure.
Hey Shred Dog,
Thank you for your review and kind words!
We are glad to hear that you have chosen Stamped.io as your app of choice to collect UGCs for your business, and our support team is heartened to hear of your compliments!
Thank you for your continued support :)
I've used this app for my other businesses and it works great! really good customer service too, they reply within a few minutes!
Hi QT Sox,
Thank you for your review and kind words.
We are glad that you are a returning user and that you've chosen Stamped.io as the app for collecting reviews for your business!
Thank you for your continued support!