Reviews (6,436)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for generating customer reviews and boosting conversion rates through enhanced social proof. Features like automated review request emails, customizable displays, and review import capabilities are particularly valued. The loyalty scheme and various widgets also enhance customer engagement. Merchants praise the responsive and knowledgeable customer support, user-friendly interface, and easy integration, contributing significantly to their satisfaction.

November 22, 2021

Way easier to set-up and more customisable than Yotpo. It's a one stop shop in my opinion, would recommend!

SHINPLEX
United Kingdom
13 days using the app
June 16, 2020

We needed a solution that we could easily set up and then not have to worry about it. This was the best solution. We were referred to this app by a "Shopify Pro" developer. I love how I can customize and schedule all emails. Easy and worth every penny.

Proven Winners Direct
United States
13 days using the app
May 16, 2020

I added this app so that my shoppers could leave reviews of their experience and product purchases. Stamped.oi has worked great for that, the format is nice and clean, shoppers are verified as actual customers, and the customer service is great. I recommend this app if you want to be able to add reviews to your site.

Callie Decor
United States
13 days using the app
Stamped.io replied May 17, 2020

Hey Callie Decor,

Thank you for your kind review and recommendation!

We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

March 12, 2021

We have used a free version of the App before so we know it works well but have now upgraded to one of their paid for plans. The code is easy to install and the App is fairly intuitive to set-up. Where we did have queries they were answered promptly by the support team and they even installed some code for us and tweaked some functionality. I have to say the support has been first class unlike some Apps or Themes I could mention! 100% recommended.

King of Shaves
United Kingdom
13 days using the app
August 7, 2020

Fantastic service, quick responses, super helpful with all of my integration questions. Highly recommend!!

KULTKID
United Kingdom
12 days using the app
September 7, 2023

I couldn't import reviews properly and immediately uninstalled the app. I've since requested customer support (mainly "James") to cancel my plan and issue a full refund but they keep avoiding the request.

Eventually I was billed the full amount in my monthly Shopify billing and this has yet to be resolved.

This is the only app where I've had so much trouble getting a refund. I'd avoid this app and look for something else.

Spirigem
United Kingdom
12 days using the app
Stamped.io replied September 11, 2023

Hello Spirigem team,

We appreciate your response, and we'd like to clarify our efforts to assist you. Our team has been working diligently to guide you through the cancellation process, which involves a simple three-question form. However, we haven't received a response from you or received the completed form, making it challenging for us to proceed with the cancellation and refund.

To ensure we can promptly resolve your concerns, we kindly request that you fill out the mandatory cancellation form that we've previously provided. This will allow us to process your request accurately and efficiently. If you encounter any difficulties or have questions about the form, please reach out to us, and we'll be more than happy to provide guidance and support.

We understand your frustration, and we want to assure you that our team is committed to resolving this matter as quickly as possible. Your satisfaction is essential to us, and we look forward to assisting you further once we receive the completed form.

Thank you for your cooperation.

Your partners in success,
All of us at Stamped

Edited March 20, 2020

Thanks a lot to the support staff! For several days they helped me to do what I wanted. Firstly, technical support is responsive, secondly, they know their job.

Altum Vintage
Ukraine
12 days using the app
Stamped.io replied March 21, 2020

Hey Altum Vintage,

Thank you for your review and kind words, our support team is glad to be of help to our users, we really appreciate your kind compliments :)

We hope that you'll have a great time collecting reviews with Stamped.io!

June 11, 2018

They say they allow video reviews, yeah after you install the free version you need to upgrade to the next plan just to have ANY options... Then when you pay $29 you find out that if you want video reviews you need to pay $199 a month. What a joke. I've ran hundreds of reviews with loox on my other sites and have had great results, I should have stayed with them. Deleting this app and going back to loox. Call me when all your features are $50 or less a month

Amrap Tactical
United States
12 days using the app
Stamped.io replied July 13, 2020

Hello Amrap Tactical,

We are sorry to hear about the frustration you had. Stamped.io is transparent in our pricing and plan, you can view this via our app page and dashboard section.
Our subscription pricing plan scales according to the available features and number of orders, this is so that we can provide more value to larger Enterprise business with higher order volumes as well. This is also commonly done for all other Reviews app. Stamped.io also provides more features compared to other review apps including Loox.

We hope that you'll reconsider Stamped.io again in the future.

June 28, 2022

Great review app and the customer service is helpful and very responsive. If you're like me and don't really know your way around code, they can help you with any technical difficulties when installing stamped.io widgets in your ecommerce store.

Dermaroot
United States
12 days using the app
November 13, 2023

Very helpful staff!

Salty Canine Co.
United States
12 days using the app
Stamped.io replied November 29, 2023

Hello Salty Canine Team!

Thank you for sharing your positive experience with our support team! We're thrilled to hear that our staff was helpful in addressing your concerns. If you ever need further assistance or have more questions, feel free to reach out. We're here to help!

Your partners in success,
All of us at Stamped