Reviews (6,214)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.

April 24, 2020

seems expensive not sure what else to say right now so im just filling up my minimum word count in order to progress

wholesale microgreens
United Kingdom
17 days using the app
Stamped.io replied April 25, 2020

Hello there,

Thank you for your review and feedback.

Actually, you'll find that Stamped.io is one of the most competitively priced review app as compared to other competitors out there, for the number of features that we are offering as well :)

Please do not hesitate to reach out to our team via hello@stamped.io, should you have any queries regarding the app's features, we'd love to assist you with the set-up :)

We hope that you'll have a great time with Stamped.io as you collect reviews and UGCs for your store!

November 28, 2019

I've had this app for only a couple of weeks now. I decided to change the theme on my store and all of a sudden, all of my customer reviews disappeared. I reached out to the app developers for assistance and I was told I need to manually add a code to my site before my reviews would show again...I'm not good with code and the developers told me they could help me and then sent me their pricing page for assistance. Like what? Why are you charging your customers who need technical assistance with the app? This is the first time that I've had a app developer tell me that they would charge me for using their technical support. No thank you. I have found a better app for reviews that doesn't charge their customers when they need assistance. I will be uninstalling this app.

Posh Kartara Beauty
United States
17 days using the app
Stamped.io replied November 28, 2019

Hello Posh Kartara Beauty,

Thank you for your feedback.

We've reached out found that the review widget was removed as the theme was changed, usually, this would remove any codes that we've previously installed for you on the theme.

However, you can simply reinstall the widget easily via the App => Settings => Main Widget => Reinstall widget on the theme, this would actually re-add the necessary codes to your new theme.
We've actually reached out on another separate email on assisting on the installation but it seems the collaborator account hasn't been accepted.

We'll reach out again via email just in-case :)

Thank you!

September 21, 2016

We installed this app in both of our Shopify stores. The customer service goes above and beyond with answering questions and solving problems. The app does exactly what is says it does, has so many options and is exactly what every store needs to collect customer reviews. Highly recommend.

Initial Obsession
United States
About 13 hours using the app
March 28, 2021

Very poor experience. The widget breakes page code & can't be removed properly (though I uninstalled it, some pieces of it are still active on my pages). Never got answers from the support when I reached out for help when I used it & now their request system seems to be broken so it's impossible to reach out to them. Also, the subscription fee is way above market average. I strongly advise to user another tool than this one.

El Dorado Aroma
France
15 days using the app
Stamped.io replied March 28, 2021

Hello El Dorado Aroma,

Thank you for your review and feedback.

Our support team have reached out to your via a phone call and emails, but it seems that there was no one picked up the phone, and there was no replies to the emails we have sent out.

Stamped.io's widget has been tested to work well on most Shopify codes and will not break any pages, we have also noted that our support team have assisted you with the setup few weeks ago without any reply after the installation was completed.

Regarding Stamped.io's pricing plan, we are definitely comparable to other review apps in terms of feature set for the price point.

Our support team will continue reaching out to you, to discuss further on any assistance required for the widget setup, as well as a suitable plan for your store :)

September 2, 2020

this builder is a game changer for small businesses looking to attract more attention to their brand, the best website builder hands down whether you're dropshipping or physically wholesaling at home...the many advancements that come with shopify makes me love it. They don't just give you a website they help you grow! every website i have will be built on shopify.

SHECosmetic
United States
About 13 hours using the app
Edited September 30, 2021

It seems pretty good at first pass... a little bit complicated to customize everything when working through the helper, for instance, I have to go through the whole process to skip to the section I abandoned. I like the scheduling function and notifications.

7 Summits Snacks
Canada
13 days using the app
Edited June 17, 2020

e' un applicazione molto efficace anche perché e' gratis a differenza di altre, molto intuitiva e dinamica

MastroGuanto™ - Oltre un semplice Guanto
Italy
About 12 hours using the app
September 20, 2016

Really great support team! Replied to my e-mails/concerns right now and went in to set up the app properly :) Definitely recommend!

The Innate Co
Canada
About 12 hours using the app
January 13, 2021

Just installed it and so far so good. I'm really happy with it already. The setup instructions were very detailed and easy to follow. I had a question and received a super fast response from their customer service.

Hearts of Gems
Canada
About 12 hours using the app
September 6, 2021

Amazing customer service! Always get a helpful response within a max of 30 min. The only thing that could be sped up a tad would be how quickly the review emails are sent out. they seem to go through a server and not directly to the customer so there is quite a long delay in sending the review email and the customer receiving it. Otherwise super happy with this app and the incredibly helpful team behind it

Charly
New Zealand
12 days using the app