Reviews (6,219)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and boosting sales. It features user-friendly tools like loyalty programs, automated emails, and customizable widgets, and integrates well with other platforms. Regular updates show a commitment to improvement. Exceptional customer support is frequently noted, with staff providing responsive, knowledgeable assistance, including customization and technical help.

Edited May 19, 2020

Not too many editing options, especially with format of reviews. I wish there was some way for me to do formats on reviews on product pages

Heartbreaker Lash Co.
United States
15 days using the app
Stamped.io replied May 19, 2020

Hello there,

Thank you for your review!

Actually, you'll find that Stamped.io has lots of layout options compared to other reviews app out there, here's the guide to the layout customization: https://help.stamped.io/article/180-main-reviews-widget-customizations

Please do not hesitate to reach out to our support team via hello@stamped.io if you have any additional questions, we're always one email away!

We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

Edited July 4, 2020

I use this app to help me do x. I really like how it does y. It would be nice if it did z better. I use this app to help me do x. I really like how it does y. It would be nice if it did z better

Taller Fuegos
Chile
About 14 hours using the app
August 26, 2020

Excelente servicio, trato y precio. Todas las personas que trabajan ahi te tratan como si fueras un rey. Definitivamente lo recomiendo al 100%

Óptica Roloiceroni
Chile
About 14 hours using the app
July 8, 2020

Awesome app. It’s very easy to use and it was nice to see the tutorial carry me through it step-by-step. Must have!

LashStashVA
United States
About 13 hours using the app
Stamped.io replied July 11, 2020

Hello LashStashVA,

Thank you for your kind review, and we are happy to hear that setting up Stamped.io has been a breeze for you!

We hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

March 10, 2020

Don't be fooled! Even though it clearly shows above that the business level has it, it does NOT have Google Shopping Reviews -- you will need to pay for enterprise for this feature. Customer service was lacking as I was trying to find out why imported reviews were not linking to the product pages they said they fixed it but it was not fixed. Communication basically stopped -- I assume another time zone but they are not on top of it like other apps.

GriffonCo 3D Printed Miniatures & Gifts
United States
15 days using the app
Stamped.io replied March 10, 2020

Hi there,

Our apologies for your frustration.

Stamped.io provides a 12hr guarantee reply to queries, and you'll see that we are one of the quickest support for review apps.
We are actively reaching out to you to assist with the Google Shopping feature with our sales team.
Regarding the imported reviews, we've confirmed that they are imported correctly, and you'll see them showing up well once we get the widgets installed on your product pages with the needed access.

We look forward to assisting you to get the set-up done :)

September 1, 2020

Perfect app to boost reviews and sales. Very professional and customer support is top notch! Highly recommended. You are losing money if you don't use this app.

Planet Tone
United States
About 13 hours using the app
April 24, 2020

seems expensive not sure what else to say right now so im just filling up my minimum word count in order to progress

wholesale microgreens
United Kingdom
17 days using the app
Stamped.io replied April 25, 2020

Hello there,

Thank you for your review and feedback.

Actually, you'll find that Stamped.io is one of the most competitively priced review app as compared to other competitors out there, for the number of features that we are offering as well :)

Please do not hesitate to reach out to our team via hello@stamped.io, should you have any queries regarding the app's features, we'd love to assist you with the set-up :)

We hope that you'll have a great time with Stamped.io as you collect reviews and UGCs for your store!

November 28, 2019

I've had this app for only a couple of weeks now. I decided to change the theme on my store and all of a sudden, all of my customer reviews disappeared. I reached out to the app developers for assistance and I was told I need to manually add a code to my site before my reviews would show again...I'm not good with code and the developers told me they could help me and then sent me their pricing page for assistance. Like what? Why are you charging your customers who need technical assistance with the app? This is the first time that I've had a app developer tell me that they would charge me for using their technical support. No thank you. I have found a better app for reviews that doesn't charge their customers when they need assistance. I will be uninstalling this app.

Posh Kartara Beauty
United States
17 days using the app
Stamped.io replied November 28, 2019

Hello Posh Kartara Beauty,

Thank you for your feedback.

We've reached out found that the review widget was removed as the theme was changed, usually, this would remove any codes that we've previously installed for you on the theme.

However, you can simply reinstall the widget easily via the App => Settings => Main Widget => Reinstall widget on the theme, this would actually re-add the necessary codes to your new theme.
We've actually reached out on another separate email on assisting on the installation but it seems the collaborator account hasn't been accepted.

We'll reach out again via email just in-case :)

Thank you!

September 21, 2016

We installed this app in both of our Shopify stores. The customer service goes above and beyond with answering questions and solving problems. The app does exactly what is says it does, has so many options and is exactly what every store needs to collect customer reviews. Highly recommend.

Initial Obsession
United States
About 13 hours using the app
March 28, 2021

Very poor experience. The widget breakes page code & can't be removed properly (though I uninstalled it, some pieces of it are still active on my pages). Never got answers from the support when I reached out for help when I used it & now their request system seems to be broken so it's impossible to reach out to them. Also, the subscription fee is way above market average. I strongly advise to user another tool than this one.

El Dorado Aroma
France
15 days using the app
Stamped.io replied March 28, 2021

Hello El Dorado Aroma,

Thank you for your review and feedback.

Our support team have reached out to your via a phone call and emails, but it seems that there was no one picked up the phone, and there was no replies to the emails we have sent out.

Stamped.io's widget has been tested to work well on most Shopify codes and will not break any pages, we have also noted that our support team have assisted you with the setup few weeks ago without any reply after the installation was completed.

Regarding Stamped.io's pricing plan, we are definitely comparable to other review apps in terms of feature set for the price point.

Our support team will continue reaching out to you, to discuss further on any assistance required for the widget setup, as well as a suitable plan for your store :)