Reviews (6,413)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for generating impactful customer reviews, photos, and videos, praising its user-friendly interface that requires no coding and offers extensive customization options. The app supports review importation and automated review request emails, enhancing e-commerce operations. It is noted for reliable performance and smooth Shopify integration. The support team is particularly appreciated for their responsiveness and technical assistance, contributing to increased conversion rates and customer loyalty.

March 30, 2021

I love this app. the support is very helpful, they reply in less than an hour, and the app customization is very easy to do, very recomended.

ClearSkin
Jordan
2 days using the app
June 24, 2018

Excellent app with affordable pricing. Support is professional and quick. One of the app that we're extremely found useful and helpful. Keep up the good work

Nailsjobs
United States
2 days using the app
April 5, 2023

It took longer than expected to get up and running. Customer service was difficult to work with and we found the user interface to not be as intuitive as other platforms we have used. Just too many kinks here to really recommend. If our experience changes with time I'll update the review. But for now, we are disappointed with the switch.

SafetyGloves by HexArmor
United States
About 2 months using the app
Stamped.io replied April 27, 2023

Hello SafetyGloves team,

We're sorry to hear that you've had a negative experience with our app. We understand how frustrating it can be when things don't work as expected. We take our responsibility to provide quality service seriously, and we appreciate your feedback.

Regarding your comment about our customer service, we want to assure you that our team is here to help you. We have been trying to reach out to you via email, but we haven't heard back from you. We want to work with you to find a solution to the issues you're experiencing.

Regarding your comment about our backend, we'd like to investigate further to see what might have caused the issue. Can you provide more information about the specific problems you've been encountering? We want to ensure that we fully understand your concerns so that we can work towards finding a solution that works for you.

Thank you for your patience and understanding. We're committed to providing you with the best service possible, and we look forward to resolving this issue as soon as possible.

March 11, 2020

An Awesome App. Easy to use, easy to configure and very easy to customize. Really loved this app.!!!

bmd-dev-26009907-9310-47dd-b341-0dc0386076f2
United States
2 days using the app
Stamped.io replied March 14, 2020

Hey there,

Thank you for your kind review :)

We're glad that you're loving the ease of setup and customizable options!
Thank you for installing our app and we hope that you'll have a great time collecting reviews with Stamped.io!

April 10, 2020

Easy to use and setup was up and running sending reviews very quickly, great support offered whilst importing sales from a previous platform. Thank you.

Lings - PowerOutlet
United Kingdom
2 days using the app
Stamped.io replied April 11, 2020

April 11, 2020
Hey there,

Thank you for your kind review :)

We're glad that you've found the app easy to set-up and utilize.

We hope that you'll have a great time collecting reviews with Stamped.io !

September 3, 2020

I just started using this app to help me with reviews on my website and so far i really like it! it has step by step instructions which is very helpful for me because I am not IT savvy. Definitely made setting it up to my website easy.

Malaysian Lights Candle Company
United States
2 days using the app
Edited June 23, 2021

Amazing app. Super simple setup, and really quick response when I needed help. The guy was lovely. Couldn't recommend more!!

Littl Swim
Australia
2 days using the app
January 22, 2022

I am more than happy to choose this app! It gives me so many different options to reward my customers. It is truly the best app and their customer service is excellent! Totally recommend it.

bioaromacrete
Greece
2 days using the app
October 14, 2022

The features are great. But I met the reviews request sending problem and I didn't get replied for how to solve it.

Fanka
Hong Kong SAR
About 2 months using the app
Stamped.io replied October 14, 2022

Hey there Fanka team,

We're glad to see you like our features, and sorry to hear you were caught up in a recent bug with the reviews sending. This is a known issue and one we should have resolved now!

I see James helped you out, and I apologize that our limited coverage on weekends left you waiting longer than usual. Please accept our apologies and I hope we can help change your experience going forward :)

September 16, 2020

There are lots of functions within this App and I think the bascis is just enough for most sellers..

Nations Fun
United States
1 day using the app