Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic customer review solicitation, aiding in valuable feedback collection. It's user-friendly, integrates seamlessly with Shopify, and offers a robust free plan with additional paid features. Despite occasional slow loading, its reliability, customization options, and ability to drive growth through customer insights are highly valued. The support team is praised for their prompt and effective assistance.

March 5, 2024

I am very pleased with the top notch and impeccable service that my support team specialist James provided me with.He responded to my emails right away and was very eager to help.My issues we're resolved quickly!James was very professional and knowledgeable!

B-SETAPARTBOUTIQUE LLC
United States
2 months using the app
February 5, 2024

Great App and an extremely helpful team.

Easy to use, hassle free and fair prices, would highly recommend.

Barc London
United Kingdom
About 3 years using the app
April 9, 2024

Excellent customer service. I've been using them for years!

GREEN Organic Hydration, LLC
United States
7 months using the app
April 12, 2024

Elvis was a pro, I loved his support!

PodVapes EU
Hong Kong SAR
Over 4 years using the app
March 30, 2024

Great customer service. Were able to quickly resolve my issue.

SKYNTEX
United States
3 months using the app
April 10, 2024

Great customer service - responsive and helpful!

SLEEPLETICS
United States
Over 5 years using the app
February 20, 2024

Awesome support, would recommend.

Santosa
New Zealand
Almost 7 years using the app
April 4, 2024

Good service responses from Niran, big help!

Regal Flow
United Kingdom
6 months using the app
January 17, 2024

This is a great app, with lot of functionality, smooth and deep integration with Shopify and Klaviyo...but what I want to stand out is the AMAZING customer service that they have, with Arjun in particular.

They make you feel safe and calm, as if you had an internal development team in your company.

Zapato Feroz
Spain
About 1 year using the app
April 25, 2024

Everything works fine!
Support is great. We use this App on several stores!

Evake Studio
Austria
9 days using the app