Reviews (6,413)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for generating impactful customer reviews, photos, and videos, praising its user-friendly interface that requires no coding and offers extensive customization options. The app supports review importation and automated review request emails, enhancing e-commerce operations. It is noted for reliable performance and smooth Shopify integration. The support team is particularly appreciated for their responsiveness and technical assistance, contributing to increased conversion rates and customer loyalty.

Edited September 23, 2021

Unfortunately I had to update my review ... Please be aware! The page speed will suffer a lot from installing this App! I deinstalled it and the page speed did not even improve! It is really not that easy to set everything up and when you ask for help you'll need multiple days to come to a conclusion because no chat function is available! Honestly I prefer running my store without reviews than to use this "feature". I see no benefit in using this ...

Vibratized
Germany
About 1 month using the app
August 13, 2020

Some of the best customer service I have received, I contacted support and received quick and efficient feedback. I'm still playing around with the app but so far I'm really impressed and the customer service is top notch 10 points to Alyssa and Tommy

Little Hanks
United Kingdom
1 day using the app
August 12, 2021

Was exactly what I was looking for! Their free plan still allows you to customize the emails and the what your reviews look like AND their customer support team is incredibly quick with responses to tickets!

Rad Pride
United States
1 day using the app
July 30, 2023

Good customer service. Quick and prompt response. It was not easy to set up at the beginning though, but once it set, the app run smoothly which is what we want.

le Levant arome
New Zealand
27 days using the app
Stamped.io replied July 31, 2023

Hello Levant Arome team!

Thank you for taking the time to share your review with us! We're delighted to see that you had a positive experience with our support team. Our goal is always to provide quick and prompt responses to our valued merchants like you.

It's great to hear that once you got everything set up, Stamped has been running smoothly and meeting your expectations.

On another note, have you had a chance to explore our Loyalty app? It's a great addition to complement your customer experience, offering rewards and incentives to keep them engaged and coming back for more!

If there's anything else our support team can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to support you in any way we can.

Thank you for choosing Stamped, and we look forward to being a part of your business scale!

Edited October 17, 2020

this is app great, it helps me accomplish everything in marketing
thank you for everything, more updates

storeunderwearfor
Vietnam
1 day using the app
February 2, 2022

I'm paying $300/month for their service and they don't offer any phone or video call support. Very frustrating especially considering other review platforms I have used in the past have much more comprehensive support than email.

SPARX
Australia
About 1 month using the app
Stamped.io replied February 4, 2022

Hello Sparx,

We apologize for any inconvenience & frustration you are facing.

We have already dropped an email requesting a convenient time slot to provide phone support in order to set things right for you. Looking forward to your reply :)

August 11, 2017

This is a very powerful app. We're using the Premium version, previously we were using Mailchimp to auto send review requests.

This is way more effective at pulling reviews in as it allows customers to review in-email, rather than via your website.

The self-hosted thank you page creates a totally seamless customer experience as well.

Incentivising reviews is super easy via bulk-created codes using Shopify's free app.

The use of a customer's previous order data is very impressive, giving the customer a very personal contact, without us having to do anything.

Best of all though, Stamped's customer service and support is exceptional. This is quite a complicated and daunting app on first install, but their support makes it very easy to set up and get going.

Top Marks - I wish all apps and plugins were this good!!

Vandem Longboard Shop
United Kingdom
1 day using the app
September 20, 2022

Great customer service! The customer service was very helpfull with migrating us from Woocommerce to Shopify and even set the app up.

Hugged
Denmark
1 day using the app
Edited June 10, 2021

BEST CUSTOMER SUPPORT EVER. I am a novice at coding/website developing and I needed some help installing and modifying Stamped on my shopify shop. These guys were SUPER responsive and helped me out in a pinch. I'm so glad I picked Stamped! Also, they review customization is outstanding. Everything looks great on my site. I would definitely recommend Stamped to any of my CEO friends.

ELIMS
United States
1 day using the app
Edited May 13, 2019

I've hadn't used it yet but look forward to using it to see the reviews I get from customers using my products.

Mamaslove.shop
United States
1 day using the app