Reviews (6,444)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface that simplifies review management without needing coding skills. It effectively collects and displays reviews through automated emails and customizable widgets, enhancing customer engagement and social proof. Features include photo and video reviews, loyalty programs, and various integrations, improving e-commerce functionality. Merchants also value its customization options, performance, and reliability, noting faster loading times and consistent operation.
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Have only had the app for a week. Customisations need a developer but the basic features are great and so is the customer service after installation.
Hey Tiny Tones,
Thank you for your kind review :)
We're glad to hear that you're liking our features and customer support.
We do have basic customization options on the app which will cover most of our users' needs, but any advanced customizations will require some CSS coding knowledge.
We hope that you'll have a great time collecting reviews with us :)
paid for the upgraded plan and received zero support. I have emailed ten times and all I get is canned response. No onboarding what so ever. Definitively a waste of time and money. No phone either!
Hello Toltrazuril Shope Team,
Our apologies for any delay in our responses during the holiday period. We value your investment in our upgraded plan and understand your disappointment with the level of support received. Rest assured, we're committed to ensuring every concern is addressed promptly.
It looks like every ticket you have created contains a response from our Support team; this leads us to believe there may be some issue with you seeing our responses. We encourage you to whitelist the Stamped Support email to ensure we aren't lingering in your spam folders!
I've personally reached out separately to rectify this situation. We genuinely appreciate your patience and understanding and are eager to assist you promptly.
Your partners in success,
All of us at Stamped
The customer group are awesome people, patient, responsive and effective. They went way above expectations in helping me
I cannot fault the customer support I have received in setting up both this and their Rewards/Loyalty app. I am looking forward to linking the reviews and rewards apps to offer an integrated service to my customers and make it easier for me to manage my store.
Customer service team are fantastic - replied to to advise they had fixed the problem within a few minutes :-)
very very good, very very good
I tried 3 other similar products. Stamped.io had the cleanest dashboard and fastest customer support. The tool is very intuitive and much more powerful than the others in terms of granular controls and site hosting.
Just started using this two hours ago. So intuitive and easy to set up. Looking forward to getting some reviews.
Absolutely awesome, there might have some errors while installing but the CS response and changes makes me give 5 star. Truly thankful
Had a few issues and the customer support team was amazing. Rachelle went above and beyond to help me. Thank you Rachelle!
Hello Waffles & Honey Jewelry,
We are very sorry to hear about your experience.
Upon seeing your review, we've checked and seen that the upgrade was done successfully.
We've updated you about this and at the same time, we have addressed other concerns that you have. Our team has replied to you on the updates done and we look forward to your reply.