Reviews (6,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to collect and showcase product reviews, photos, and videos. They commend its easy-to-use interface, simple setup, and customization features. The app integrates well with Shopify, offering various widgets and boosting conversion rates by providing customer reviews as social proof. The support team is noted for their quick and efficient responses. The app offers a useful free plan, with more features in the paid version. It's easy to install and facilitates straightforward email automation, providing valuable customer feedback.
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The Starter is advertised for $9, but after installing the app the real price is $15 per month. Get your * together, what a waste of time after spending lots of time researching the apps and costs!
Hello there,
Thank you for your feedback!
The starter plan is actually a new plan that you can find on the page here:
https://go.stamped.io/v3/#/onboarding
It's $9/month and comes with tons of features :)
Please let us know at hello@stamped.io if you need any assistance!
My website have a black background, the widget does not integrate to it and there is not customization at all.
Hello S3ART Store,
Thank you for your review and feedback.
Stamped.io's review widget does integrate with themes with black background. It will require a set of CSS codes to change the colors of certain elements on the review widget.
We would recommend reaching out to our support team, and we will gladly assist you with the setup :)
Like it now and will back to review again later.I will give details once it works nice for my store.
*Long Honest Review, hope it helps. I've been using LOOX and Yotpo in the past. LOOX was good as it's extremely user friendly. Yotpo had super fast service. I only installed this as I recently installed the rewards and thought having both from the same company would be easier. For the amount of users this has I'm surprised how slow the service is. The app isnt user friendly and not straight forward. I'll see how it goes during this trial period. I had CSA reply to this review faster than my issue is to be solved. The CSA comes across as a little rude. Negative feedback is a chance for business's to adapt and grow in areas that might be lacking (ie response times/service) . My feedback is an honest experience and first impression of Stamped.io. CSA's should work to provide a solution instead of a defense to such feedback. Update!
There are some features on the PAID plan that are not available in Australia and many other countries so read the fine print. Other platforms such as smile or yotpo have added on extra features to secure your business, with Stamped that's not the case it's more of a too bad for you situation. I've spent weeks back and forth trying to get it set up like Loox/Yotpo so I will see how it goes however so far I would suggest going with Loox or Yotpo.
Junk app. Did not appear on my installed apps list, didn't work and I'm not even sure this app was uninstalled properly. Install and beware!
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Hey there,
Thank you for your feedback :)
If you have any queries or concern, please do not hesitate to reach out to our support team via hello@stamped.io, we're available 24/7 for assistance!
it seems okay but doesn't seem functional with Shopify PAID THEMES which is unfortunate .... waiting for support
Hello there,
Thank you for your feedback.
Our app's widget is definitely functional with paid themes, and our tech team has reached out to you via hello@stamped.io to assist you with the installation right away :)
We look forward to welcoming you to Stamped.io!
just uploaded the app.. will return and write a review after we use the app for more than the set up.
Hello there,
Thank you for your feedback, we hope that you'll enjoy using Stamped.io to collect our reviews :)
Should you have any queries, please do not hesitate to reach out to our support team via hello@stamped.io as well!
Good feature set, poor functionality and value/pricing compared to competitors. I ran into two dealbreaking bugs in the first few minutes using this app. First off - the onboarding page kept loading indefinitely. Had to manually update the app (after seconds of installing it) to fix this. Next up, tried to import reviews from my existing review app - the importer freezes after selecting the import file. I initially considered testing this app for the Google seller ratings functionality - turns out this is only available when opting for the "Professional" plan which starts at a 299 usd/mo. That's around a 766% price increase compared to Loox with just seller ratings to show for it. This is going to be a hard pass for me.
Hi there EVE Bands team,
Thank you for taking the time to share your experience with Stamped
We appreciate your feedback, and we apologize for the inconvenience that the issues you encountered have caused you.
I understand that our app's pricing didn't meet your expectations compared to our competitors. However, we would like to highlight that Stamped offers a unique set of features that our competitors do not have. Our platform is built to improve the entire user experience, from collecting reviews to showcasing them on your website and helping you leverage the power of social proof to boost your sales.
Regarding the Google seller ratings functionality, we would like to clarify that it is only available in our Professional plan. However, we offer many other valuable features in our other plans that might suit your business needs. Our platform is designed to be flexible and scalable, so you can choose the plan that fits your budget and business goals.
In regard to your issues with the importer, It looks like the support request we have with you mentioned there were issues with the actual CSV you were using, and we would be happy to help you with that.
I will reach out to you separately to discuss your concerns in more detail and create a better support plan for you. We value your business and appreciate the opportunity to make things better!
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