Reviews (6,430)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective customer review management, which boosts trust and conversion rates. They appreciate the user-friendly setup, customizable review displays, automated emails, and loyalty programs. The customer service team is noted for their responsiveness and helpfulness in resolving issues, enhancing e-commerce operations and customer loyalty through a reliable and adaptable system.

November 28, 2021

I am trying to get some help. I will revise this review after I am able to obtain some assistance with the app. Thanks

Benda CPR Services Miwaukee
United States
About 1 hour using the app
Stamped.io replied February 9, 2022

Hello Benda CPR Services Miwaukee,

Thank you for your review and feedback.

Our support team has been attempting to get in touch with you via email as soon as we received the review.

Please let us know in the email reply should you require any assistance with the setup :)

May 17, 2020

I used this app to add a review for my products to add more credibility to my new site, so far works great!

MRG Gifts
United States
41 minutes using the app
Stamped.io replied May 17, 2020

Hey there,

Thank you for your kind review!

We're glad that you're liking our app, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)

June 9, 2020

New to this app- but so far so good. Having a hard time adding to our website but hopefully will figure that out soon

NDCQ
United States
38 minutes using the app
April 27, 2021

I installed this app to enable sending review emails to customers but the app is so confusing and hard to understand.

Bodies and Botanics
United Kingdom
42 minutes using the app
Stamped.io replied April 27, 2021

Hello Bodies and Botanics,

Thank you for your review and feedback!

We do have several onboarding resources available that can assist you with setting up the dashboard and widgets, which include a dashboard guide when the app is first installed. Here are our getting started documentation for Shopify users:
https://help.stamped.io/article/4-getting-started---shopify
https://help.stamped.io/article/142-main-reviews-widget---installation-setup

Our representative have also reached out to you to assist with any issues you may be facing with the setup :)

July 9, 2020

Haven't tried it yet but can't wait to try out

DoggyCatWorld
Ireland
31 minutes using the app
July 31, 2019

The Starter is advertised for $9, but after installing the app the real price is $15 per month. Get your * together, what a waste of time after spending lots of time researching the apps and costs!

Frinje
United States
35 minutes using the app
Stamped.io replied July 31, 2019

Hello there,

Thank you for your feedback!

The starter plan is actually a new plan that you can find on the page here:
https://go.stamped.io/v3/#/onboarding

It's $9/month and comes with tons of features :)

Please let us know at hello@stamped.io if you need any assistance!

October 10, 2021

My website have a black background, the widget does not integrate to it and there is not customization at all.

S3ART Store
Spain
31 minutes using the app
Stamped.io replied October 12, 2021

Hello S3ART Store,

Thank you for your review and feedback.

Stamped.io's review widget does integrate with themes with black background. It will require a set of CSS codes to change the colors of certain elements on the review widget.

We would recommend reaching out to our support team, and we will gladly assist you with the setup :)

June 11, 2020

Like it now and will back to review again later.I will give details once it works nice for my store.

BFnets
China
27 minutes using the app
Edited July 29, 2021

*Long Honest Review, hope it helps. I've been using LOOX and Yotpo in the past. LOOX was good as it's extremely user friendly. Yotpo had super fast service. I only installed this as I recently installed the rewards and thought having both from the same company would be easier. For the amount of users this has I'm surprised how slow the service is. The app isnt user friendly and not straight forward. I'll see how it goes during this trial period. I had CSA reply to this review faster than my issue is to be solved. The CSA comes across as a little rude. Negative feedback is a chance for business's to adapt and grow in areas that might be lacking (ie response times/service) . My feedback is an honest experience and first impression of Stamped.io. CSA's should work to provide a solution instead of a defense to such feedback. Update!
There are some features on the PAID plan that are not available in Australia and many other countries so read the fine print. Other platforms such as smile or yotpo have added on extra features to secure your business, with Stamped that's not the case it's more of a too bad for you situation. I've spent weeks back and forth trying to get it set up like Loox/Yotpo so I will see how it goes however so far I would suggest going with Loox or Yotpo.

MARVI
Australia
30 minutes using the app
December 19, 2018

Junk app. Did not appear on my installed apps list, didn't work and I'm not even sure this app was uninstalled properly. Install and beware!

Carol & Company
United States
30 minutes using the app