Reviews (6,216)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.

Edited April 17, 2023

I hate to do this, but their customer service takes days to answer, and not that helpful. Perhaps with this review things will be taken seriously? Hopefully :(

Pastreez
United States
Almost 2 years using the app
December 19, 2022

I have never seen such poor customer service like I have been consistently sending email that we need to implement a particular functionality that you supposed to give us already. First we purchased premium plan and the tag/topic filter functionality was not working then you guys said it was mistakenly added and you need to purchase the Pro Plan, and even after getting pro plan that functionality ...

DMoose
United States
Almost 2 years using the app
Stamped.io replied December 19, 2022

Hey there DMoose team,

I'm sorry to hear about your experience and I've taken a look into your support requests to try and get a better picture of how this happened.

It looks ...

June 24, 2022

Hi there,
I am getting charged since March for 6 non existent Shops.
I sent few email about cancelation and about getting my money back (20.7 x 6 March, 20.7 x 6 April, 20.7 x 6 May = 372,7 $ in total) but no answer so far.

Delumani
Germany
Over 1 year using the app
Stamped.io replied June 24, 2022

Hi there Delumani team,

It looks like both Marcel and Salem have ticket with you regarding this and we have already escalated your concerns directly to our billing team!

You ...

January 30, 2021

SCAM COMPANY! I tried to cancel with no response, keep being charged every month! STAY AWAY! Wasted hundreds of dollars for nothing.

HearMode | Invisible & Discreet
United States
Over 1 year using the app
Stamped.io replied January 30, 2021

Hello HearMode,

Thank you for your feedback, we are sorry to hear that you have experienced a billing issue with our app.

We have checked our inbox and there are no queries ...

Edited May 31, 2022

App feature was good when I first stared using this app back in 2020. Now, there are many other review apps that have better features at much lower pricing. Also, I asked for customer support since my v2.0 theme wasn't showing review widgets correctly. However, their responsibility is poor, I had been waiting for many days now, and still no reply. Now, I decided to change review app to others. ...

PL8HERO
Japan
Over 1 year using the app
January 14, 2023

Stamped 'support' is the worst. Do NOT waste your money on this app. I am paying $600/mo for the Professional plan. There is a permissions bug that their support team cannot figure out, and instead of helping, they simply ignore open tickets. New tickets are responded to, but then I am ghosted again. For this premium price, you would expect reliable support. I am going to uninstall.

Wilderdog
United States
Over 1 year using the app
Stamped.io replied January 16, 2023

Hi Rachel,

Thanks for taking the time to outline your recent feedback here. I am sorry to see this has been your experience so far.

From our support tickets with you, I can ...

August 2, 2019

My plan was automatically upgraded from the free plan to a plan that charges $299 monthly. Buyer beware

Soji Energy
United States
Over 1 year using the app
Stamped.io replied August 2, 2019

Hello there,

Thank you for your review.

We just checked and you were upgraded to the Enterprise plan last year on 2018 February and was paying only 99.99/month as you were ...

Edited May 19, 2022

Update 5/19/22: The app was sold by the original developer Tommy and there have been no improvements to the app whatsoever. The dashboard is littered with bugs that are not addressed and it's incredibly slow. Additionally, the customer service has gotten incredibly terrible. They take days to respond, and then don't even address your question properly because it's outsourced and they probably don ...

Boost Auto Parts
United States
Over 1 year using the app
August 31, 2023

I have tried contacting support for 4 days now. The stars are not displaying on my shopify site and I've made no changes.

Very very very poor customer service. I will be switching to Klaviyo immediately for this reason.

Pseudo Force
United States
Over 1 year using the app
Stamped.io replied September 11, 2023

Hello Pseudo Force team,

We're genuinely sorry to hear about the difficulties you've encountered, and we sincerely apologize for any inconvenience. We value your feedback and ...

June 20, 2023

Service levels have gone down drastically! Have been running behind them to solve issues for weeks. Any business owner concerned about their business should opt for similar apps with much better service!

With Clarity
United States
Over 1 year using the app
Stamped.io replied June 20, 2023

Hi there,

We appreciate you taking the time to share your feedback and concerns. We apologize for the experience you've had with our support team.

At Stamped, we strive to ...