Reviews (6,216)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to generate customer reviews, enhancing product credibility and providing social proof. They appreciate its user-friendly interface, responsive support team, and customizable design that aligns with brand identity. Seamless integration with other platforms and continuous updates, including loyalty schemes and keyword search features, are also noted for boosting customer engagement and sales.

April 22, 2022

The customer service from this app is appalling. Google reviews feature didn't work despite paying for the upgrade and attempts to get it fixed came with no effective response. Also be careful when changing up and down plans, they don't give you the remainder of your month, instead they charge you straight away, very dodgy.

Comfort Cards
Australia
About 1 year using the app
Stamped.io replied April 22, 2022

Hi there Comfort Cards team,

I've reached out to you on the ticket you have open regarding Google Reviews, and we'll be upgrading you to the correct plan free of charge for ...

Edited March 29, 2022

I used to love Stamped.io and have been using it since last year, and the 1st time when our reviews weren't showing up, the customer service team fixed it right away and the problem didn't occur again until a few days ago. When it happened the 2nd time, I messaged customer service and they did not reply within the time frame (12 hours) that they said they would and it was reaching around 2 days ...

Thavici
United States
About 1 year using the app
March 12, 2022

Used this app for over a year and kept trying to justify the cost but couldn't. When I ran into issues the tech support took sooooooooooooo long (over a month) and still never resolved the issue so I finally canceled my subscriptions and deleted the app! BEST decision ever

Luxe Beauty And Body Co
United States
About 1 year using the app
Stamped.io replied March 13, 2022

Hi there,
I understand you had issues setting up our Loyalty & Rewards app and we regret the inconvenience caused.
There must have been some misunderstanding. As discussed, ...

Edited December 27, 2021

We've upgraded to Business plan for $119/month, but Q&A option doesn't work correctly. Response time of Support is 2 days and more, also, they, couldn't fix anything. We've migrated to down Plan and It looks like we must ti find another APP for our needs... Ponoma team,
www.ponomasteel.com

Ponoma
United States
About 1 year using the app
March 1, 2023

Terrible experience with this app and its developers!

I've been having issues across all stores

First, when I downloaded and PAID for a plan the app glitched and then would not let me use the features I just paid for?! You would think after downloading the app and then paying for a plan without a trial you can use it and its features right away??

Second, the app has major bugs and technical ...

HeatedTek
Canada
12 months using the app
Stamped.io replied March 3, 2023

Hi there HeatedTek team,

I am sorry to see this has been your experience recently. We definitely want you to be able to see and use all the great Stamped features you should ...

April 5, 2022

I've upgraded my licence and couldn't get any of the features set up because support won't reply to me. I am paying for nothing.

Jolivur
United Kingdom
11 months using the app
Stamped.io replied April 6, 2022

Hey there Jolivur team,

I apologize for the recent experience in our support queue. We have a bit of an increased wait after a recent surge in request volume with all our new ...

Edited December 27, 2016

VERY DISAPPOINTING..
Customer purchases say 5 products & submit a review. Submitted review is shown only for 1 random product. Why can't it show to all purchased products..?
We have customers who purchase in bulk (50+ products) We convince them hard to submit review & that review is shown to only one product. Not acceptable.
Won't recommend to others.

Beelinepune
India
11 months using the app
Stamped.io replied July 14, 2020

Hello Beelinepune,

Thank you for your feedback.

Stamped.io's review email has been structured to highlight one item if there are multiple in the order based on algorithms to ...

Edited August 7, 2023

UPDATE: I JUST SWITCHED TO JUDGE.ME AFTER A HORRIBLE EXPERIENCE WITH STAMPED. I CANT BELIEVE HOW MUCH TIME, MONEY AND HEADCHAED STAMPED COST ME!! IM USING JUUDGE.ME AND COULDNT BE MORE HAPPIER, ITS WAAY BETTER THAN STAMPED, IMPORTED MY REVIEWS FROM STAMPED IN SECONDS, AND CHATTED YESTEERDAY MIDINIGHT WITH CUSTOMER SUPPOORT ! SO YEAH DO NOT MAKE MY MISTAKE GUYS, SWITCH TO JUDGE.ME ASAP !

THIS APP ...

Bleamx
France
11 months using the app
Stamped.io replied June 22, 2022

Hi Bleamx team,

It looks like we've recently been in touch through our support channels and a solution has already been found!

Aside from one ticket you created on a Friday ...

September 19, 2023

Do not use with Shopify POS

Herculean Meal Prep
United States
10 months using the app
Stamped.io replied September 27, 2023

Hello Herculean Meal Prep team,

Thank you for sharing your feedback with us. We're genuinely sorry to hear about the difficulties you've encountered when using Stamped with ...

Edited January 12, 2022

The support team BROKE MY WEBSITE making changes without telling me overnight. I woke up the next day and Now my website is not working!! SUPPORT IS NOW WHERE TO BE FOUND.

Jedbaby
United States
10 months using the app