Reviews (6,427)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective generation of customer reviews, boosting social proof and sales. Features like product images in review emails and customizable widgets enhance site functionality and aesthetics. The user-friendly interface requires no coding, and automated emails and loyalty programs increase customer engagement. The support team is noted for its responsiveness and helpfulness, with seamless Shopify integration being a significant advantage.
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This app has been brilliant for my website. It is clean looking and definitely attracts customers when they see the star rating. If I have any problems the support team are super helpful and efficient. Would highly recommend.
The support team are very quick and efficient with their help. I was a little unsure about a few back end settings, but they were able to clear up my confusion straight away.
I love this so far. I was using another app for a few years and this one presents so much better. However, I installed this due the option to integrate Etsy reviews as well, but that feature seems to be unavailable. I can't seem to find information as to if that is a plan specific feature or not.
Hello there,
We're glad to hear that Stamped.io is your review app of choice!
The Etsy Import feature is available on our Business plan and up currently, we do apologize for the lack of updates on the pricing plan as this feature is newly launched.
Simply reach out to our support team via hello@stamped.io if you have any queries regarding the Etsy import, we'll be glad to get them answered!
Thank you again, and we hope that you'll have a great time collecting UGCs with Stamped.io!
The app is very easy to use from a shop admin point of view and also for our customers. We recommend this app for easy management of your reviews.
Improvements that would make it more user-friendly for the shop admin:
1. Being able to add hyperlinks to refer customers to a specific URL.
2. If the app could create review links for individual products. It has a feature where one can do that, but if you have many products and variants it is a nightmare to do this manually.
Hello there,
Thank you for your kind review, we're glad to hear that you found our app to be user-friendly and useful in managing your store's reviews.
With regards to your feedback, our team will be reaching out to you to understand more regarding your needs so that we advise accordingly :)
We hope that you'll have a great time collecting reviews with Stamped.io!
Easy to install and the review via email is a great feature. My only complaint is you have to upgrade just to import your previous orders even if you don't need that level of plan.
The free plan works really well for what I need it for and the couple of issues I had setting it up were resolved quickly by support. Definitely better than the apps I was using before
I love how the customer doesn't have to navigate away from their mail inbox to create the review - makes it easy for them!
Great customer support so far. The customization is quite easy to do, even for non developers. I'm looking forward to seeing results and sales conversions through this... let's see!
Update: I finally got ahold of the correct person and they were able to get my issue resolved within a few hours. The issue turned out to not be a problem with my (product_id) data but a cache issue with their servers. Thank you very much for stepping in and figuring out what the real issue was and getting it resolved. You provided great customer service.
I've used this app for a while and the support used to be really good. I've had a issue for a week were reviews imported just don't show up on the product and if I search for the product_id I can't fined them. I've been emailing back and forth with support and they won't really look into the issue. just telling me that the reviews have been synced or sending me a document telling me how to reassign reviews to other products. The support for this app used to be great but once it starts taking over a week to get help its not use-full anymore.
Hello there,
Thank you for your feedback!
Our team will be getting in touch with you shortly to rectify the issue you are facing with your reviews.
We realized that the reviews you've imported had incorrect product data (product_id), and hence the product isn't attached to the correct Products.
The issue has been resolved for ya as per our latest email to you :)
Our support team is always dedicated towards helping our users, and we will take your feedback seriously and check on our processes to manage our support more effectively :)
Thank you!
The app works great, and I've really been enjoying how everything is working. However, I can't do a 5-star review because, sadly, the customer support, although able to reply fast and nicely, was not as helpful as one would hope in this day and age. I had a question to which they replied very fast and nicely but neglected to say that solve was not available for all plans. That lack of vital information would've saved me time preparing every step the customer service advised, as it would've saved them (Stamped.io) time in back and forward with emails trying to understand why it wasn't working until it was pointed out it was not for all plans. That was my experience; you may have a different one, still, that says nothing about the app itself, which has been working great so far. 5 stars on the app, 3 on the customer service.