Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and top-notch customer service. They value its ability to automatically email customers for reviews, positively impacting their businesses. It offers a free plan with ample functionality and a paid plan with extra features. The app integrates smoothly with Shopify stores and allows easy reassignment of reviews. Merchants consistently praise the customer support team for their quick responses and efficient problem-solving. The app's ability to collect and showcase customer reviews, as well as boost conversion rates, is highly valued.

Edited June 23, 2022

Slow support and no urgency to fix issues, it's also pretty expensive at scale - more so than others.
It simply stopped sending emails completely and when asked to fix it, nothing has been done - it's been two weeks with no solution from their side so I'm paying for an app that isn't doing it's sole job... sending out review emails... UPDATE: DESPITE THE REPLY FROM STAMPED - OVER A MONTH HAS GONE PAST WITH NO RESOLUTION. IT IS QUITE SIMPLY THE WORST CUSTOMER EXPERIENCE I HAVE HAD IN 10 YEARS OF ECOMMERCE

Wild Dose
United Kingdom
9 months using the app
Stamped.io replied June 16, 2022

Hi Wild Dose team,

It seems as if your ticket was related to a wider known issue our developers have been working on and have now pushed a solution for!

I see also that your open ticket contains a number of unrelated issues all of which I see Elvis has been in touch with you on consistently to ensure you are well looked after.

My sincere apologies for the spat of issues you were facing, though I do hope we've been able to work together to resolve these over the past several days.

Please let us know if there is anything more we can do to change your experience with Stamped. We are here for our merchants and always look for ways to improve that support.

All the best,

September 14, 2021

I suddenly found a Stamped.io branding banner in all my website pages and in the footer as well, then found out they changed plans and added this in the free plan without prior consent. very unprofessional. I am reporting this to Shopify

9 months using the app
Stamped.io replied September 14, 2021


Thank you for your review and feedback.

This was an unintended bug from our recent update, apologies for the issue and our developer team is working on a fix for it.

Please email us at hello@stamped.io should you require any further assistance with the issue :)

April 17, 2020


Medina Vanity
United States
9 months using the app
Stamped.io replied April 17, 2020

Hello there,

Thank you for your feedback.

You can easily export your reviews from Stamped.io, we have a public guide here and it's also available via the Dashboard:

We've also replied to your support ticket within 5 minutes.

We'll reach out to you personally as well :)

Thank you.

April 12, 2022

Not bad, but all the good features are only available on premium plans
too bad I can't try the features I need before deciding to play hight price

Euyi Cosmetics
South Korea
7 months using the app
Stamped.io replied April 12, 2022

Hey there Euyi team,

We've had a few calls together now and I hope our offer to trial the premium plan has gone well for you?

Please let us know if there is anything more we can do to change your experience with Stamped!

November 28, 2022

versendet einfach englische emails ohne Genehmigung. asdfgfaddasdsadasfadfsdfsdfm jandsfjnajofnaweronfjwenfnwe

7 months using the app
Stamped.io replied December 1, 2022

Hey there VITINC team,

While some of your review here was illegible, we did manage to Google translate the rest to see you were trying to translate your review request emails.

I couldn't find a single support ticket of yours so I'll pass along our email; hello@stamped.io

We do ask that you give us a chance to resolve your issues before reviewing our app, but we understand this may have been written in haste.

Looking forward to hearing from you.

Edited July 13, 2017

Useless features and more over the free version is useless.
Each month is asking me to upgrade to a premium plan even if I didn't send 50 emails. In the last 3 months since I installed it, there were sent 71 emails only. Most of the time the app is in "pause" mode waiting for you to pay.
Nothing is free, I've got it but what's the point with this FREE version? Just to get some people on board quickly?
later edit - forgot to mention that the app server gives lots of error just to display the current status.

New Zealand
7 months using the app
Stamped.io replied July 13, 2020

Hello Nvape,

We are sorry to hear about the experience you had.

Our app does calculate the monthly order limit for each account accurately, and adding multiple reminder emails for the same order does not count towards the monthly limit.

We have also added much more features for the free plan, which includes rich snippet support, social push, custom forms & SMS review requests. Our paid plan have also been updated with even more value-added features, which will definitely help with generating sales and conversions for your store.

We hope you will reconsider Stamped.io once again :)

April 10, 2023

Frontend is OK, but terrible BACKEND, and customer service is terrible they come with the intention of helping, but they break things even more which causes massive losses on your end.

6 months using the app
Stamped.io replied April 11, 2023

Hi there Bluntique team,

Thanks for flagging your concerns with us here.

I did some digging and it doesn't look like we changed anything that would have had any negative impacts that would have caused any losses. The second issue you found with the sort function appears to be unrelated and has now been resolved.

We'd love the chance to change your mind so please look for my separate email and I hope we can work together to get you set up for success with Stamped.

August 21, 2019

no aparecen las estrellas en los productos... no se como deben aparecer... no aparece la app o nada

New & Yours
6 months using the app
Edited December 27, 2021

Hi - I have deleted the app because you were showing your logo without permission everywhere since the last update. This was not agreed upon. Now the script is still showing the logo - get rid of it ASAP. Pissed off.

bentelinn home
5 months using the app
Stamped.io replied July 24, 2021

Helllo bentelinn home,

Thank you for your review and feedback!

We are sorry to hear about the issues you are facing. Changing the review star color and translations are definitely available on our free plan.

Our support team has responded to your email and assisted you with the necessary changes, hope this helps!

May 20, 2020


4 months using the app
Stamped.io replied May 21, 2020

Hello there,

Thank you for your feedback, and we do apologize for your experience.

We have an auto-install function set in place for default themes as we've received feedback from users for simplifying installation, and taking that feedback, we’ve implemented auto-installation of the reviews widget by default, making it really easy to get started.
You can easily remove the auto-installed widget in product.liquid.

We apologize that this has backfired for you.

Our team has reached out to you swiftly to assist with your concerns.
Thank you.